I am going to explain how to remove the iCloud Activation Lock from your Apple device quickly and easily.
In fact, I’m going to teach you the 2 techniques used successfully by members of the iChimp community to bypass or unlock dozens of different iPhone, iPad & Apple Watch models.
Let’s dig right in…
The locking system used by Apple is a nightmare
Like me, you probably bought or inherited a used iPhone (or iPad) but when you try to set it up it keeps on asking for the previous owners’ Apple ID and password.
This feature means the smartphone, tablet, or watch is activation locked to their iCloud account which prevents you from using it unless you have their password.
I ended up being unable to set up a used iPhone I bought back in 2013 (mine was from eBay) due to the Activation Lock screen.
This set me on a quest to get the iCloud Activation Lock removed in the quickest, cheapest, and most reliable way possible. And I really wanted the solution to be permanent, if possible.
The good news is there are 2 techniques to fix this issue, one of which is completely free, so keep reading to find out what you need to do…
How I managed to remove it
I tried local stores and looking online for ways to remove the Apple ID and password but was confused by conflicting information and the large number of options.
I’m embarrassed to say I spent loads of time and a small fortune trying to get past the iCloud Activation Lock screen – almost all of which didn’t work. All of the free services I tested were scams (along with many of the paid ones) although there is a ‘bypass technique’ that does work for free which is detailed later in this article.
I tested as many companies as I could to find the fastest, cheapest, and best-supported provider online that could unlock my iOS products. I even enlisted the help of the iChimp community in this process and got lots of encouragement, support, and help from avid readers of my website. For example, blog readers sent me their Apple product details so I could use them to test out as many services as possible.
After a long search, I eventually found suppliers that offered working iCloud Activation Lock removal.
The table below shows the unlocking methods with links to a full review showing their pricing, success rate, and my experience using them.
Feel free to find out more about them now, or read on to get more details on how unlocking works, the techniques to avoid, and the only free method that works.
|Supplier Review||Success Rate||My Rating||Industry Rating|
|100%||9 / 10|
Need a Mac or Windows computer to use this method
Use code iByLK20 for 20% discount
|100%||9 / 10|
|100%||8 / 10|
If you prefer to use your gadget normally with no restrictions then I’d recommend paying to remove the iCloud Activation Lock.
If you are on a budget or are unable to get it unlocked because it is logged as stolen, then your only option is bypassing iCloud.
How to remove Activation Lock
There are 2 proven unlock techniques at this time:
- Pay a specialist or purchase software to ‘hack’ your Apple gizmo.
- Use an ‘iCloud bypass’ to get past the security settings.
Free removal services
If you do a Google search you will see the results packed with suppliers that claim to unlock your phone, watch, or tablet for free.
Their websites look very convincing and appear to offer good quality services. In reality, they are nothing but scams that don’t work.
I should know, I tried many of them myself (because I didn’t want to pay for unlocking if I didn’t have to).
Not one of them worked…
…they were all scams.
Here are the specific companies I tried. They all had issues and failed to do what they promised. Please don’t waste your time on these…
|Supplier name||Type||Why it is a scam|
|i Cloud Unlock Bypass
Remove i Cloud
How to i Cloud Unlock
|Online Tool||Same tool on multiple websites. Doesn’t work, just wants you to click ads while bouncing you around various websites|
|i Cloud Unlock
i Cloud Unlocker Online
i Cloud Bypass
|Online Tool||Same tool on multiple websites. Doesn’t work, just wants you to click ads and fill out surveys|
|ITPC Expert||Software||Software download loaded with adware and viruses. No contact details or background information|
|Remove i Cloud lock||Software||Unable to download the software plus no company or contact details on the website|
|i Cloud Unlock Deluxe||Software||Unable to download the software plus no company or contact details on the website|
|Apple Hacker Pro||Hacker||Complete scam designed to get your personal details and increase the reputation of their website|
|Official i Cloud Unlocker||Software||Doesn’t download, just wants you to click ads and fill out surveys|
|Apple Watch iCloud lock removal Pro||Hacker||Complete scam designed to get your personal details and increase the reputation of their website|
The only way to permanently purge the previous owner’s Apple ID is to pay someone to get rid of it. Or to try a temporary solution such as an iCloud bypass.
Paid methods to remove iCloud Activation Lock
If your gadget is locked it can be unlocked using a trustworthy company.
Once completed you will be able to set up your Apple product and no longer be asked for the Apple ID and password of the previous owner.
Pro and cons of paying for an unlock
- You can use your gizmos normally
- You can use all the functions and features
- The fix is permanent – you only ever need to do it once
- Works on all Apple mobile gadgets that run iOS or iPadOS such as iPhone & iPad
- It’s easy – no special technical skills are required
- There are loads of scammers offering this type of service
- It is not free
- It takes a few days to do
When I was considering the best choice, the most important thing was being able to use my smartphone or tablet normally.
This is why this option was best for me.
Steps to remove the iCloud account
Step 1: Find out your IMEI
This is a unique id for your product and you need to provide it so the right handset gets unlocked.
Don’t panic, it is very simple to do.
On these models, you’ll find the IMEI on the SIM tray.
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone XS
- iPhone XS Max
- iPhone X
- iPhone 8
- iPhone 8 Plus
- iPhone 7
- iPhone 7 Plus
- iPhone 6s
- iPhone 6s Plus
- iPhone 3G
- iPhone 3GS
- iPhone 4 (GSM model)
- iPhone 4s
On these models, you’ll find the IMEI on the back.
- iPad Pro (Wi-Fi + Cellular models)
- iPad (Wi-Fi + Cellular models)
- iPod Touch (all models)
- iPhone 6
- iPhone 6 Plus
- iPhone SE
- iPhone 5s
- iPhone 5c
- iPhone 5
Step 2: Find out the model you want unlocked
You need to know the model of Apple product you want to unlock.
Step 3: Pick a supplier
Select one of my recommended unlockers, or pick one yourself.
Pay for the unlock and sit back and relax.
Please be careful as there are loads of scammers around.
I should know – I was scammed many times myself whilst writing this guide.
Feel free to study my list of scams you should avoid (updated April 2020).
Or use one of my recommended unlockers.
Step 4: Unlock completed
After a day or 2, you will be told your gizmo has been unlocked successfully.
You should be able to set it up without being asked for the previous owners’ Apple ID.
|Click to read review||Success rate||My rating||Industry rating|
|IMEIdoctor||100%||9 / 10|
Need a Mac or Windows computer to use this method
|100%||9 / 10|
|AppleiPhoneUnlock.uk||100%||8 / 10|
Typical scams you should avoid
Types of scam to watch out for
- Software downloads and hacks
- Online tools that claim to ‘interface‘ with Apple servers
- PDF downloads with instructions
Software downloads and hacks
If you plan to use a software download make sure you get it from a reputable source with a proven track record and some form of guarantee.
Most downloads offer very little security.
Indeed, I found almost all the software downloads I tried were useless, although there were some exceptions that worked which are mentioned later in this article.
However, in general, the best you can hope for with most software is that it will not cause any damage to your computer or handset. At worst, it could be full of hidden viruses or ransomware that locks you out of your computer.
Be careful and don’t be fooled by exaggerated claims.
Websites that interface with Apple servers
Online tools that appear to interface with Apple servers are also a scam.
Even though they are very convincing with counters and prompts appearing on the screen saying stuff like ‘Connecting to Apple servers…’. But they are just messages on a screen with nothing behind it.
They are designed to make you believe unlocking will work if you click a bunch of ads to finalize it.
Websites with PDF books full of instructions don’t contain the ‘secret’ either…
…but you don’t find this out until after you paid.
Companies to avoid
There are a bunch of websites that claim to get rid of the lock.
Sounds almost too good to be true.
The ones I tried were confusing. They were inaccurate. Many are scams. Some are dangerous and can infect your computer.
Worse than that, fees of up to €160 ($200 USD) being charged without them even attempting to do the unlock.
How do I know?
I tried them out…
…and after wasting my time and being ripped off, I decided to write this article to try and help others.
|Supplier name||Method||Price||Why it is a scam|
|i Cloud Unlock Buddy||Software||$25||Scam – the software doesn’t work|
|Unlock Instantly||Service||£10.95||No Company details on their website, no response to pre-sales emails|
|iPhone Approved Unlock||Service||£14.99 deposit + £30.00 = $44.99||Doesn’t work – plus no company details on their website|
|IMEI24||Service||$160||Doesn’t work – plus no company details on their website|
|AppUnlock||Service||€30.99||No company details on their website, no response to pre-sales emails|
|iRemove Tools||Software||£29.99||Software doesn’t work|
|i Cloud Remover||Service||$29.99||No proper company details on their website, no response to pre-sales emails|
|Service||$49.99||Previously recommended but after reports of poor service have been blacklisted. Been told they have recently been taking payment then claim the device can’t be unlocked as it’s marked as stolen. Refunds often refused. Pity, as they originally offered a good service.|
|iPad Activation Lock hack||Service||$69.99||Doesn’t work – plus no company details on their website|
|iPhone Activation Lock hack||Service||$59.99||Scam – the software doesn’t work|
I tested as many companies as I could to find the fastest, cheapest, and best-supported provider online. Click to read my review methodology.
I found 2 suppliers that had equally good services AppleiPhoneUnlock and iBypasser. Each has some strengths and weaknesses so you should select the one that suits your budget and level of computer experience.
If you don’t own a computer or want a completely hands-off service then AppleiPhoneUnlock would be best. You simply send them your details and wait to be told the work is completed. You don’t have to fiddle with cables, computers, or learn any technical skills.
If you want to try before you buy, own a computer, and are reasonably proficient with software then iBypasser is also a great option. You have nothing to lose as you can try out a free version before committing to purchase. If you do buy a copy you have a money-back guarantee offering you peace of mind. As if this wasn’t enough, I have found a 20% discount coupon to reduce the fee further. However, this solution won’t work for everyone as it doesn’t work with some models. Also, it doesn’t perform a full unlock so some features can’t be restored using this method.
1st place: IMEIdoctor
Summary box: IMEIdoctor
- Did it work: Yes, all handsets were unlocked successfully
- Price: From $40 USD | £32.99 GBP (plus £6 VAT)
- Speed: 5 days (Or 24 hours with additional FastTrack fee)
- Customer Services: Quick and helpful
- Rating: 9 / 10
IMEIdoctor is a new unlocker that started in 2020 and has already stormed to the top of my list due to the high quality of its service. They are a top-quality supplier and managed to eliminate the iCloud Activation Lock on all of the iPhones, & iPads supplied by the iChimp community.
They unlocked them quickly too – it took around 5 days which is pretty fast. The good thing is you can pay for a 24-hour unlock for a small fee so you can get your gadget up and running in a day.
Their customer support was responsive and helpful. They were warm and friendly and were very efficient at answering my concerns.
They also accept Mastercard and Visa so it is easy to purchase the service from them using a variety of payment methods.
Prices were around $40 USD or £41.99 GBP (when £6 VAT is added) but they vary from country to country. The 24-hour FastTrack unlock was an extra $10 USD or £10 GBP (plus £2 VAT) which is worth it if you are in a rush.
They also offer a 100% money-back guarantee if they can’t deliver the service – although I didn’t have to try this out as all my items were unlocked.
Overall this is a fantastic supplier and even though they are new on the market I am happy to put them at number 1 on my list.
Overall they are better then AppleiPhoneUnlock.uk, who seem to have dropped the ball in recent months. I’d say IMEIdoctor is the best option on the market right now – and the one other suppliers need to beat.
How to use IMEIdoctor
I had a couple of people contact me saying they were a bit confused about what to do to so here is a quick tutorial.
1. You need to identify the model of the product you want to unlock. You probably already know this but if you don’t, you can get help identifying the exact model by looking at the Apple website.
2. You need to know your IMEI code or serial number for WiFi-only products.
The IMEI is the unique id for the item and you need to provide it, or the serial no. , so you can get it unlocked.  It is very simple to find:
- If you have an iPhone 5 or 6, or a cellular iPad, your IMEI is printed on the back
- If you have an iPhone 7 or newer, the IMEI is written on the SIM tray
- Call *#06# on your gizmo and the number will appear on the screen
3. Go to IMEIdoctor and choose your model and provide the IMEI or serial number (see image below)
4. Click the blue ‘Remove Activation Lock’ button at the bottom.
5. The order confirmation page will appear where you tick the box to agree to the terms and conditions. You can also request the 24-hour FastTrack service for an additional fee. Click the blue ‘Credit /Debit Payment’ button.
6. You will be sent to the secure checkout where you can pay with Visa, or MasterCard.
7. Sit back and wait. Your gadget should be unlocked within 5 working days.
2nd place: iBypasser
Summary box: iBypasser
- Did it work: Yes, but you must have a computer (Mac or Windows)
- Price: $39.99 USD | £30 GBP
- Speed: instant
- Customer Services: Fast
- Rating: 9 / 10
iBypasser is the latest software hack written by the well-known software company iMyFone. It joins the huge suite of packages they have produced over the last few years for iPhone and iPad.
As well as a prestigious track record in software development iMyPhone also offers a ‘try before you buy’ trial version of iBypasser so you can see if it will work before you commit to purchasing it.
They also offer a 30-day money-back guarantee – so if you do purchase a copy of their software and are unhappy with it you can get a 100% refund. No other company offers such an extensive money-back policy making it very easy for me to recommend them.
They are actually cheaper than the other joint winner making this solution brilliant value for money. As if that wasn’t enough, I have also managed to track down a 20% discount code making it even cheaper. Simply use the coupon code iByLK20 to claim your discount.
There are some downsides with this method tho.
Unfortunately, this unlock method is not suitable for everyone because you need a computer to download, install, and run the software. Please be aware that without one you can’t use this software. This limitation is what prevents iBypasser from being the overall winner in its own right.
The software should work on models ranging from the iPhone 5S to iPhone X running iOS 12.3 and later. They say iOS 12.4.5 and 12.4.6 can not be hacked using their software.
The software ‘bypasses’ the Activation Lock by jailbreaking your gadget which will invalidate the Apple warranty. If you are trying to unlock an old or used gadget then this is not an issue as it is likely to be out of warranty anyway – but it is still worth mentioning here.
iBypasser uses a simple 3 step process to perform the bypass:
- Connect your product to your Mac
- Jailbreak the gadget
- Eliminate the lock
The software is not difficult to use due to the guided step-by-step process but it might too complex for computer novices. If you use computers on a regular basis it shouldn’t be too hard to do.
If you get into difficulty I found the support first class. Even tho they are based in the Far East I got replies back in a couple of hours during UK working hours.
Once unlocked you will be able to use most, but not all, of the functionality. Apps should work but you won’t be able to login to your Apple account. In addition, cellular functionality will be disabled so you won’t be able to make old school phone calls.
This isn’t ideal – but if the choice is between a disabled gizmo and one that has limited functionality then I’d pick a semi-working product every time.
Overall, this is a risk-free option. You can download and install the free trial version to check if your Apple ID can be removed.
3rd place: AppleiPhoneUnlock.uk
Summary box: AppleiPhoneUnlock.uk
- Did it work: Yes, all 6 devices were unlocked
- Price: From $40 USD | £41.99 GBP
- Speed: 5-7 days (with the option of a 24-hour turnaround)
- Customer Services: A little slow
- Rating: 8.5 / 10
AppleiPhoneUnlock.uk was the best of the bunch up until 2020 but has recently had a surge in customer complaints that has knocked them off my top spot.
I haven’t personally had any issues with them but more and more readers have got in touch to say they were having problems using them so I have listened and demoted them to 3rd until they improve.
As for my experience, they managed to eradicate the Lock on every phone I sent them.
I simply provided my phone, watch or tablet model, IMEI or serial no. , and paid using my card as described in the simple step by step instructions (below).
They were not the only ones in my shortlist that managed to do so – but they did it fast and with a high level of customer support. However, I have been told their customer support has gotten worse in recent months.
They also unlocked them fast with each one taking 24 hours to do. However, this was because I decided to pay a $10 USD () FastTrack fee to get the work done quickly otherwise it takes 5-7 days to complete which is slightly slower than IMEIdoctor.
They were the same cost as IMEIdoctor with prices from approx $40 USD (£41.99 GBP) in the UK and USA but it does seem to vary from country to country. Outside the UK and USA the fee appears to be broken down into a deposit of $28.00 USD and a completion fee of $42.00 USD. This is mentioned on the checkout page, although you might not spot it so I’m highlighting it in this review. This confusing payment structure is another reason why I knocked them off top spot.
AppleiPhoneUnlock.uk accepts a wider variety of payment methods including Mastercard, Visa, Maestro, and Nochex. They are a worldwide company so the prices should be in your local currency. This means they have the ability to unlock products from anywhere in the world.
If you have a locked smartphone, tablet, or watch and you need to get it unlocked, then AppleiPhoneUnlock.uk is a safe bet but they are no longer the best choice.
AppleiPhoneUnlock.uk customer video reviews
How to use AppleiPhoneUnlock.uk
1. You need to find out your IMEI.  This is a unique id that identifies your gadget and you need to provide it so you can get it unlocked.
- Option 1: If you have an iPhone 5 or 6, or a cellular iPad, your IMEI is printed on the back
- Option 2: If you have an iPhone 7 or newer, the IMEI is written on the SIM tray
- Option 3: If your iPhone is not activated, there will be a little “i” button on the screen, tap it and you’ll see the IMEI
2. You need to identify the model of the product you want to unlock. If you don’t know it you can get help identifying the exact model of handset you have by looking on this page of the Apple website.
3. Go to AppleiPhoneUnlock.uk and pick the device and enter the IMEI in the box on the screen.
4. Click the Unlock now! button.
5. You will be sent to the secure checkout. Enter your email address so that you can be kept up-to-date with the unlocking process.
6. Click the ‘Continue’ button and provide your payment details and you’re done!
7. If they believe they can unlock your gadget you will get confirmation of your order and a request for payment of the completion fee.
8. Sit back and wait for the lock removal to be processed.
9. Once complete, set up your product with your own Apple ID and use it normally.
How to do an iCloud bypass
An iCloud bypass is a very clever hack that allows you to get around the security on your device if it is locked. It works by setting up your device to use different software on it that helps circumnavigate the security system.
You don’t need a SIM card inserted to get an iCloud bypass to work as it uses Wi-Fi to connect. It is a little fiddly but this hack isn’t that difficult to do if you follow the video or written instructions below.
Note: The DNS server IP addresses may change from time to time. Use these ones (they are also found in the instructions under the video):
- USA: 22.214.171.124
- Europe: 126.96.36.199
- Asia: 188.8.131.52
This ensures that you are using the latest 2020 addresses.
Video instructions for bypassing iCloud
- Reboot your iPhone ready to set it up as a new device.
- Start the setup process and select your country and language
- On the “Choose a Wi-Fi Network” screen press the “i” next to the Wi-Fi symbol for the Wi-Fi network you want to connect to.
- Scroll down to where it says ‘DNS’ and type in one of the following
- USA: 184.108.40.206
- Europe: 220.127.116.11
- Asia: 18.104.22.168
- Tap “Back >” at the top left of the screen.
- Click your Wi-Fi network
- Type in the Wi-Fi password and click “Join” at the top right
- The phone will try to activate by going to a new screen. Don’t let it, hit the Back button at the top right to return to the WiFi page where you will be logged in.
- Once logged in you will see a screen that will say something like “iCloudDNSBypass.net” at the top.
- All done – you have managed to set up the bypass!
What can I do on my device after I bypass the lock?
After you have followed the process above you should be able to:
- Watch video
- Browse websites
- Play games
- Listen to music or radio
- Chat with friends
- Get expert help
It’s not perfect – but you do get some good features to play with and use on your device.
All for free.
And considering the alternative – a blocked iPhone or iPad – then it is better than nothing.
Will the iCloud bypass always work?
Nobody knows if it will always work, or id Apple is working to block this loophole. There are a few things that could happen to prevent this from working in the future, such as:
- Apple may change iOS to block it (although it still works on iOS 13 released in 2019)
- The companies that run the servers may shut them down
On the bright side, this tool has been working for a while and there are no rumors from Apple that they plan to block it. However, from their point of view, Apple wants to stop theft. Having this exploit allows stolen iPhones, iPads, and Apple Watches to be used – so they may be looking at ways to prevent this.
The people that run this service are also using a lot of resources to keep it running.
- 10 million users worldwide
- 99.9% uptime
- 50 million DNS requests per hour
- 5 million HTTPS requests per day
How can the iCloud DNS bypass service run for free?
I would imagine that the providers may consider charging or having intrusive advertising in order to pay for the service in the future. After all the service requires a lot of resources that need to be paid for somehow.
Would you be happy with this solution if there were popups and other adverts running?
Intrusive advertising is irritating so I wouldn’t be happy using the iCloud bypass if they decided to show them on their platform. This is another reason why paid unlocking is a better option.
People Also Ask
Is this a paid post?
Some of the links in this article are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that I have experience with all of these companies, and I recommend them because they are helpful and useful, not because of the small commissions I make if you decide to buy something. Please do not spend any money on these products unless you feel you need them or that they will help you achieve your goals.
Can you really unlock the iCloud Activation Lock?
It is possible to get rid of the lock, but be careful. Please read the whole article above thoroughly and you should be able to have your phone or tablet unlocked. 
Can the iPad iCloud be unlocked?
Yes, you can oust the lock on iPad using the techniques described in this article. This is despite Apple releasing iPadOS  in 2019.
iPadOS is a variant of iOS with a different set of features. It replaced iOS on tablets but it still shares the same security system. This means the same unlocking methods work on both iOS and iPadOS operating systems.
How to eradicate iCloud for free?
The following steps will allow you to do an unlock for free:
- Ask the original owner to purge their Apple ID from your device
- Ask Apple to dispose of the lock
- Try an iCloud bypass to regain some functionality
Can you bypass iCloud Activation Lock without an Apple ID?
If you don’t know the Apple ID of the account then it is difficult to unlock it. This is because you need both the Apple ID and the password to login and disable the Activation Lock. You could ask Apple to unlock it as long as you have proof of ownership such as the original purchase receipt. If you don’t have ownership proof then your only option is to try a company like AppleiPhoneUnlock.uk.
Do iCloud removal services work?
Some removal services do work, but many are scams so you need to be careful and use a trustworthy company. If you pick a random supplier then you are likely to be scammed. If you use one of my recommended services it is possible to get rid of the Activation Lock.
Can you eliminate iCloud using iTunes?
No, you can’t eliminate it with iTunes. You can unlock the passcode of an iPhone, iPad, or iPod using iTunes.
Does iCloud unlocking software that costs nothing actually work?
Free unlocking software does not work. In my experience, a software app of this type usually contains viruses that infect your computer. This is an application you don’t want to install.
Is there an unlocking tool for iOS 13?
No specific tool that unlocks iCloud on iOS 13 exists. Instead, you should unlock using a company I recommend as I tested most of them out.
Do you know of an iCloud bypass and reset tool?
There is no working tool that allows you to bypass or reset it. Most downloadable tools fall into 3 basic types which are:
- software downloads
- PDF’s with instructions, or
- online tools.
None of them I tested worked. The only method that worked for me was using an unlocking service.
Is it possible to eliminate iCloud using the IMEI?
Yes, you can eradicate the lock using your devices IMEI with a trustworthy supplier such as AppleiPhoneUnlock.uk.
Is there an iCloud hack or hack tool that works?
No, none of the tools available work successfully these days. It was claimed that in the iCloud celebrity hack “cybercriminal [used] tools that include MagicApp, Applekit, and Find My iPhone (FMI.php) framework to automate unlocks but this was never proved.
Can iCloud be overridden?
Yes, you can override it and use your device normally. You can do it this using several methods including:
- resetting your Apple ID
- removing the device from your account via the iCloud website
- getting Apple to remove it from your device
When was the iCloud Activation Lock introduced?
It was introduced in 2013 with iOS 7.
How does Activation Lock work?
It links your device to your Apple ID on Apple’s servers. If your device is stolen the thief needs your Apple ID and Apple password to unlock it. Without your Apple ID your device is unusable giving it protection from theft and resale.
Why use the iCloud activation lock?
You should use it because it discourages theft by linking your iPhone or iPad to your Apple account. Unless you know the sign-in details for your Apple account you can’t expel the lock from the device.
How do you check the lock is active?
To check if it is active you need to login to the device and check the settings. If your Apple ID appears at the top of the settings screen it is enabled. If you have a used device you will get the activation lock message on the screen requesting the Apple ID of the previous owner if the lock is active.
Is there an iCloud Activation status tool?
The status tool was discontinued by Apple in 2017. You can check the status of the activation lock by doing the following instead:
- Go to Apple’s Support website.
- Select the device you want to check from the list
- From the categories select ‘Repairs & Physical Damage’
- Pick ‘Send in for repair’
- Provide the device’s Serial number or IMEI number
- If the device has the lock enabled you will see “Sorry but we can’t create a repair while Find my iPhone is active”. This means the device is unusable. Do not buy a locked smartphone or tablet.
What is the difference between ‘Activation Lock’ and ‘iCloud lock’?
Both terms refer to the same security system found on Apple iOS devices, such as the iPhone and iPad, and are often used interchangeably so there is no difference between them. It is also known as ‘iCloud activation’ but regardless of the name used they all refer to the same security method used by Apple on their computers.
Is there a workaround?
Yes, you can do an iCloud DNS bypass which is a workaround that allows you to use some features on an iCloud activation locked iPad, or iPhone. It does not wipe the activation lock but bypasses it to allow you to use the device in a limited way.
Which devices are suitable for unlocking?
You can unlock any locked Apple device except the 1st generation, 3 and 3GS iPhones, early iPad models, older iPod Touch models, and the original iPad’s. This is because these early models do not have the capability of being activation locked and therefore don’t need to be unlocked.
Specifically, you can unlock the following devices:
- iPhone 4 , 4S , 5S, 5C SE, 6, 6S, 6 Plus, 6S Plus, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max
- 12.9 inch iPad Pro (2017), 12.9 inch iPad Pro (2018), 11 inch iPad Pro (2018), 10.5 inch iPad Pro (2017), 9.7 inch iPad Pro (2018), 9.7 inch iPad Pro (1st generation), 9.7 inch iPad, The iPad,iPad Air 2 (6th generation), iPad Air (5th generation), iPad (4th generation), iPad (3rd generation)
- iPad mini 2019, 4, 3, 2 and the original iPad Mini
- iPod touch (6th generation)
Can you eliminate the lock by jailbreaking?
No, jailbreaking will only work after the lock has been removed by another method first.
When you ‘Jailbreak‘  an iPhone or iPad you remove some restrictions imposed by Apple. For example, you can download different applications or customize the way the interface looks or operates.
Which unlockers should I avoid?
I have an extensive list of unlockers you should avoid. This list was created by trying out all of the online tools & software to see if they worked.
I began by trying out all of the software, online tools, and services I could find listed in Google. I emailed the suppliers offering this type of service to find out more. If I heard nothing back then I regarded them as scams. If they can’t answer a pre-sales question they are unlikely to be responsive to any questions.
What is your review methodology?
I needed to find out who to try so I did a Google search to find as many companies as possible.
I looked at each of their websites thoroughly evaluating the type of service they offer and trying to get a feel for their honesty. To be fair most websites looked good and so they seemed trustworthy. Indeed some of them were very persuasive with video, details of the latest handsets unlocked, and information from happy customers. They made the process sound easy, and in some cases, were even free to use.
I realized further checks were needed to see if they could do what they said.
I checked if they had a contact form so I could get in touch with them. If they didn’t, I removed them from my shortlist. After all, how would I be able to ask pre-sales questions or complain if something went wrong if I couldn’t contact them? I always find it dubious if owners refuse to allow potential customers to contact them, or offer a method to allow you to get in touch. What are they trying to hide?
Next, if they had downloadable software or online tool I tried it out to see if it worked. Many websites offered a tool that looked impressive but just didn’t deliver. Most seemed to be designed to force me to click paid ads or pay a ‘hidden’ fee to finalize the process. Once I paid the tool failed to get rid of the lock.
I also noticed the free downloadable tools I tried were riddled with viruses that were designed to hijack my computer or steal my personal details. You need to be very careful when downloading and installing such software.
Unfortunately none of the tools I tied – either downloadable or online – worked so they were all added to my do not use list.
I then concentrated on the websites that offered other methods of unlocking.
I reviewed their websites thoroughly and noted that they made the following claims:
- They were fast
- Offered a dedicated customer support team
- Responsive support – with email’s answered quickly.
- Competitive pricing
- No fix, no fee with a full refund policy
- Verified by Apple
This all sounded good, but could they deliver?
I checked each of the remaining candidates in some of the online review sites such as TrustReview to evaluate real customer feedback. If they were poorly regarded then they were removed from my list. This reduced the list significantly.
Real-world test: Can they really do what they say?
I reached out to my community here at iChimp to track down people who wanted to unlock their iPhone or iPad.
I picked a wide range of models located worldwide to test each service and get ‘real’ feedback from real people.
I ended up with 18 community members with a variety of iOS-based devices consisting of almost every model of iPhone and iPad.
Each individual community member emailed me their iPad or iPhone model and IMEI so I could place orders with the remaining suppliers.
After evaluating the claims listed above I decided to judge each supplier based on the following:
Did it work
Did they actually manage to disable the lock, yes or no. Simple. If they can’t do the task they claimed to do then they failed.
Some of the scammers charged as much as $300 USD (£220) however the remaining 4 services I reviewed all charged around $50 USD (£39.99).
I wanted each of the iPhones unlocked as quickly as possible. Waiting 14 days isn’t good enough, I wanted it done in 2 to 5 days.
I wanted to feel comfortable when the payment was made that I would know what was going on at each stage of the process.
I was also keen that each service would have customer support so that I could contact them if I wished.
I wanted to feel confident and comfortable with what was going on.
The outcome of all these different tests was my shortlist of recommended companies.
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 Apple support article: How can I remove iCloud lock
 Apple support article: Find the serial number or IMEI on your iPhone or iPad
 Introducing the captive portal: Captive Portal
 Apple support article: Identify your iPhone model
 Apple support article: Find My iPhone
 Wikipedia: iOS jailbreaking
 Apple iPadOS: iPadOS