Simple solutions to complex problems
Our mission is to help you troubleshoot and find solutions for common problems found on iPhone, iPad, iPod Touch & Apple Watch .
Our specialty is explaining complex technical concepts in a simple, easy to understand way. This makes it perfect for a smartphone owner with average, or below average computer skills to understand.
We try not to talk down to you – and do our utmost to explain the background behind issues so you can learn why a problem occurs. This means you get to fix your problem straight away and have enough knowledge to avoid it happening again.
In short, our iPhone troubleshooting & repair tips and guides are designed to make fixing your Apple device easy.
Best of all – they are all completely free!
We are happy to report that what we do seems to work with over 15,571,378 visitors helped with their Apple product issues since 2011.
Client testimonial
Tom said: “Very easy with pictures attached to verbal directions. Better than most directions I’ve seen. Thank you so much!”
Joel said: “Fabulous instructions. Simple, clear, lucid, well organized. Thank you so much. You might be interested in my book on information design. Yours is excellent.”
Our solutions are sourced from reputable websites around the web such as Apple Support and use words, images, and video to show exactly what you need to do. Unlike these websites, the instructions are simplified with easy to follow steps guiding you what to do at each stage of the process. This approach guarantees results as long as you follow along.
iCloud activation lock removal
If your Apple device has been activation locked you won’t be able to set it up as your own unless you unlock it. Usually, the unlock is performed by the original owner of the device but they may have forgotten to do so. In these circumstances find out how to remove ‘Find My iPhone’ Activation Lock without previous owner being available.
iCloud Bypass
Bypassing the iCloud lock is another topic I have studied in-depth. Read about the best iCloud bypass techniques I found including 3 free methods, plus another couple of ways that can get around the Activation Lock.
iPhone unlock
Unlocking your iPhone so you can use it on another cellular network is straightforward as long as you do it properly. See how you can perform an iPhone unlock on any model such as the iPhone 11, X, XS, or XR.
iCloud unlock services
If you find iCloud locked on your device then removing it will be very important. Read more about the trusted iCloud removal service you should use to remove the lock and get your iPhone running properly.
Reset iPhone passcode without computer
The iPhone passcode is a great security feature but when you forget it then you are prevented from gaining access to your device. After researching the issue thoroughly I have found several techniques that will allow you to reset iPhone passcode without computer.
Factory reset iPad without iCloud password
If you don’t know, or forgot your iCloud password and can’t reset your Apple ID you will be unable to set up your iPad due to the Activation lock. Instead, you need to learn how to factory reset your iPad without the iCloud password so you can bypass the Activation Lock and set it up properly.
Download our FREE iPhone troubleshooting checklist!
Click the button below to download our FREE iPhone troubleshooting checklist (which also works for iPad & iPod Touch devices too).
This simple to follow checklist explains the steps you should take to try and fix your device. It fixes most generic issues such as:
- Non-responsive or hung devices
- Devices that don’t switch on
- Charging issues
- Hung Apps
- Devices that won’t upgrade
Of course, it doesn’t cover everything so if you can’t find the solution to your exact problem then feel free to search for your specific issue using the search bar. Or feel free to browse through our extensive list of common issues.
No signup required – just click the link and download it!
P.S. If you still can’t find a suitable solution then feel free to contact us and we’ll try to find one for you.
What visitors say about our help
Some kind comments left on my articles
I spent:
- 2 hours troubleshooting on the Apple forums
- 30 minutes at a Genius Bar
- countless minutes working with my isp and trying different settings
to solve this problem. And then 2 minutes with this article not only solved this problem but also fixed the problem with sent mail not showing up in the sent folder. This is on 4 devices my wife and I own.
Thank you. I can’t believe no one else knew this.
Lafe Dutton
Thank you so much! The problem has been driving me crazy for weeks. I went to the Apple store, my phone provider, my email provider, none of them can fix it. I searched and found this article, it just solved my problem in a minute! So relieved. Thanks.
Lilis Su
After visiting several other sites and trying many of their “solutions” which were not solutions at all, I was thrilled to find yours. Your step-by-step instructions were very easy to follow and best of all, it worked! Thank you!
Michelle
About the Founder
Kevin Craighead has been iChimp’s lead technology writer since 2011.
His passion for Apple products such as the iPhone, iPad, iPod, and Apple Watch flows through the expert tech help he provides. Since getting his first iPhone in 2009 he embarked on the intensive study and support of Apple devices. Kevin is an Apple Certified Independent Technician after gaining AppleCare service certifications for both iOS and Mac.
With 10+ years of experience with iPhone, iPad, Apple Watch, and iPod Touch products and his instance on producing clear, simple instructions he has helped make iChimp one of the most popular Apple support websites online.
As well as writing for iChimp Kevin is also a highly regarded Web Designer & Developer with a career spanning over 30 years.
Find out more about Kevin or learn about how iChimp makes money on this website.