Guides that show you how to fix general issues and bugs on your Apple device. Learn how to navigate your device and customize your settings.
See the latest features and recommended settings. From recovering, rebooting, and wiping your device through to fixes for common problems.
To find out more about using your device, see our Apple device setup & usage guides.
For more help with iPhone, iPad, Apple Watch, iPod Touch, or Mac, see Apple troubleshooting & how-to guides.
The iPhone range of smartphones has very limited storage that can’t be expanded. Space on older iPhones can be as low as 16GB which can be used up quickly with video, photos, and other information. This is frustrating because you want to be able to take as many pictures as you like but once you …
How to free up space on iPhone without deleting important data Read »
The Apple Watch screen can zoom in so far that you can’t see or do anything properly. Sometimes it seems like this happens without you doing anything. It’s as though your watch automatically zooms in on its own. The obvious solution is to zoom out. However, your Apple Watch appears to get stuck and refuses …
If your iPhone has a black screen but otherwise works, this error is the iPhone black screen of Death. The black screen can be permanent in some cases or happen occasionally in others. Some owners complain that the black screen began after their iPhone was dropped. Others say it had no specific cause. The black …
Recovery mode is used to fix your iPhone or iPad if it stops responding. For example, your device may get stuck on the Apple logo, hang during a restore, or freeze during an iOS update. This mode allows you to wipe and recover a non-responsive device. It should only be used in emergencies as it …
How To Put Your Device Into Recovery Mode (iPhone or iPad) Read »
This guide explains all the steps you need to know to erase an iPhone and reset it back to factory settings. This is the same process I have helped hundreds of people with for over a decade on this website and in person. Specifically, I will tell you: The steps to wipe all the data …
How To Wipe An iPhone (And Reset It To Factory Settings) Read »
You have a full-strength signal and all the features of your iPhone appear to work properly – SMS, email, wi-fi. However, you find that you simply can’t call anyone on your iPhone without getting a message that says “Call Failed”. What the hell is going on and how do you sort it out? It is so …
In my 10+ years of supporting Apple devices, I have been asked how to remotely wipe the contents of a missing iPhone, iPad, Apple Watch, or iPod Touch many times by owners. Why? You don’t want a stranger to be able to access your personal data on your stolen or missing device. Or be able …
How To Securely Erase iPhone Remotely If It’s Lost Or Stolen Read »
Your location is determined by Location Services. This allows Apps like Maps, Camera, and Compass to use information from cellular, Wi-Fi, and Global Positioning System (GPS) networks to work out your location. If you can’t be seen by the GPS then your position is calculated using Wi-Fi. If you’re not in range of any Wi-Fi, your …
How To Fix ‘Unable to determine your location’ Google Maps Error On An iPhone Read »
