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General Fixes

Guides that show you how to fix general issues and bugs on your Apple device. Learn how to navigate your device and customize your settings.

See the latest features and recommended settings. From recovering, rebooting, and wiping your device through to fixes for common problems.

To find out more about using your device, see our Apple device setup & usage guides.

For more help with iPhone, iPad, Apple Watch, iPod Touch, or Mac, see Apple troubleshooting & how-to guides.

Apple Watch

How to fix Apple Watch Zoomed In Stuck (using my verified methods)

As an Apple Certified Technician with over a decade of experience I have verified and tested solutions you can use to fix the stuck Apple Watch screen magnification feature. I have found that the Apple Watch screen can zoom in so far that you can’t see or do anything properly. Sometimes it seems like this […]

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iPhone showing data usage

How to free up space on iPhone without deleting important data

The iPhone range of smartphones has very limited storage that can’t be expanded. Space on older iPhones can be as low as 16GB which can be used up quickly with video, photos, and other information. This is frustrating because you want to be able to take as many pictures as you like but once you

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recovery mode iPhone

How To Put Your Device Into Recovery Mode (iPhone or iPad)

Recovery mode is used to fix your iPhone or iPad if it stops responding. For example, your device may get stuck on the Apple logo, hang during a restore, or freeze during an iOS update. This mode allows you to wipe and recover a non-responsive device. It should only be used in emergencies as it

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panic delete data

How To Securely Erase iPhone Remotely If It’s Lost Or Stolen

In my 10+ years of supporting Apple devices, I have been asked how to remotely wipe the contents of a missing iPhone, iPad, Apple Watch, or iPod Touch many times by owners. Why? You don’t want a stranger to be able to access your personal data on your stolen or missing device. Or be able

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iPhone maps error

How To Fix ‘Unable to determine your location’ Google Maps Error On An iPhone

Your location is determined by Location Services. This allows Apps like Maps, Camera, and Compass to use information from cellular, Wi-Fi, and Global Positioning System (GPS) networks to work out your location. If you can’t be seen by the GPS then your position is calculated using Wi-Fi. If you’re not in range of any Wi-Fi, your

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