Guides that show you how to fix general issues and bugs on your Apple device. Learn how to navigate your device and customize your settings.
See the latest features and recommended settings. From recovering, rebooting, and wiping your device through to fixes for common problems.
For more help with Apple products, see troubleshooting guides for iPhone, iPad, Apple Watch, iPod Touch.
Advertisement If your iPhone has a black screen but otherwise works, this error is the iPhone black screen of Death. The black screen can be permanent in some cases or happen occasionally in others. Some owners complain that the black screen began after their iPhone was dropped. Others say it had no specific cause. The …
Advertisement What is recovery mode? Recovery mode is used to fix your iPhone or iPad if it stops responding. For example, your device may get stuck on the Apple logo, hang during a restore, or freeze during an iOS update. This mode allows you to wipe and recover a non-responsive device. It should only be …
How To Put Your Device Into Recovery Mode (iPhone or iPad) Read »
Advertisement Most of us upgrade our smartphones every 2 to 3 years. Our old phone is often sold or passed on to friends or family. So should you wipe your iPhone before selling it, trading it in, or giving it away? Yes, it is vital to factory reset your iPhone so that all your personal …
How To Wipe An iPhone (And Reset It To Factory Settings) Read »
Advertisement The iPhone range of smartphones has very limited storage that can’t be expanded. Space on older iPhones can be as low as 16GB which can be used up quickly with video, photos, and other information. This is frustrating because you want to be able to take as many pictures as you like but once …
How To Free Up Space On iPhone (Without Deleting Important Stuff) Read »
Advertisement You have a full-strength signal and all the features of your iPhone appear to work properly – SMS, email, wi-fi. However, you find that you simply can’t call anyone on your iPhone without getting a message that says “Call Failed”. What the hell is going on and how do you sort it out? It is …
Advertisement In my 10+ years of supporting Apple devices, I have been asked how to remotely wipe the contents of a missing iPhone, iPad, Apple Watch, or iPod Touch many times by frightened users. iPhone owners don’t want a stranger to be able to access personal data on their stolen or missing device. Or be …
How To Securely Erase iPhone Remotely If It’s Lost Or Stolen Read »
Advertisement How iPhone location services work Your location is determined by Location Services. This allows Apps like Maps, Camera, and Compass to use information from cellular, Wi-Fi, and Global Positioning System (GPS) networks to work out your location. If you can’t be seen by the GPS then your position is calculated using Wi-Fi. If you’re not …
How-to fix ‘Unable to determine your location’ Google Maps error on an iPhone Read »
