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Setup, Using, and Fixing

Get your Apple device up and running. Find out how to use your device properly and personalize your settings. Learn about the new iOS or iPadOS features and how to use them

Before you sell your Apple device find out what to do to make the process as easy as possible for the buyer.

Guides that provide simple yet comprehensive instructions on how to fix many common issues with Apple products.

For more help with Apple products, see troubleshooting iPhone, iPad, Apple Watch, iPod Touch.

Delete A Device From My iCloud

What Will Happen If I Delete A Device From My iCloud Account?

Over my 10 years with Apple products, I’ve learned key facts about what happens when removing a device from iCloud. First, your data will stop being backing up and shared to iCloud. In addition, Activation Lock will be bypassed. And that’s just the beginning. There are lots more implications you must know about before removing

What Will Happen If I Delete A Device From My iCloud Account? Read »

Taking a photo using iPhone

Guide to badges and symbols on iPhone photos

When you use your iPhone to take and manage your photographs you have probably noticed a wide range of symbols that appear. Apple calls these symbols “badges” or “status icons” and they are used to quickly and easily show different actions or effects that have been performed on your photos. Some badges are easy to

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What Apple Watches Are Waterproof

Which Apple Watches Are Waterproof?

Apple Watch is water resistant, but not waterproof. This means it has some water resistance ability but it should not be used for diving, water skiing, or other activities involving high-velocity water. The specific waterproof ability depends on the model so it is important you can identify your Apple Watch correctly by examining the serial

Which Apple Watches Are Waterproof? Read »

A locked iPhone

How to unlock your iPhone passcode without a restore (My verified ways)

As an Apple Certified Independent Technician I have developed, verified, and tested solutions you can use to reset an iPhone passcode that slipped your mind when you don’t have a restore. My solutions work even if you don’t recall the passcode, can’t use Face ID, or Touch ID no longer works on your Apple smartphone.

How to unlock your iPhone passcode without a restore (My verified ways) Read »

Apple phone showing the enter passcode screen

How to unlock your iPhone passcode without a computer (Tested solutions)

When I forgot my passcode and was locked out of my phone I had to find a way to bypass the iPhone lock screen without using a computer. After a lot of trial and error and hours of research, I managed to reset the passcode and gain access to my device. In this guide, I

How to unlock your iPhone passcode without a computer (Tested solutions) Read »

What Does Cancelled Call Mean On WhatsApp

What does Cancelled Call mean on WhatsApp? My handy guide

With 13 years of hands-on experience with apps, I can help you understand how WhatsApp canceled calls work. Many people think that if they see cancelled calls in WhatsApp they are being blocked or declined, but it isn’t necessarily the case. Read on to find out: After finishing this article you will have a much

What does Cancelled Call mean on WhatsApp? My handy guide Read »

Apple Watch

How to fix Apple Watch Zoomed In Stuck (using my verified methods)

As an Apple Certified Technician with over a decade of experience I have verified and tested solutions you can use to fix the stuck Apple Watch screen magnification feature. I have found that the Apple Watch screen can zoom in so far that you can’t see or do anything properly. Sometimes it seems like this

How to fix Apple Watch Zoomed In Stuck (using my verified methods) Read »

What Does Cancelled Call Mean On iPhone

What Does Cancelled Call Mean On iPhone? A Useful Guide

With over 10 years of hands-on experience with Apple mobile technology, I have a deep understanding of what a canceled call is on iPhone. Most of the time, a canceled call is created when you phone someone but you hang up before they answer, or before it diverts to voice mail. However, there is more

What Does Cancelled Call Mean On iPhone? A Useful Guide Read »

iPhone charging

iPhone Won‘t Charge? Why It Happens And How To Fix It

The first thing you need to know is that it is very common for an iPhone, iPad, or iPod Touch not to charge properly. In fact, according to Apple Store employees, these are among the most common issues they see. The Apple Store is packed with people whose iPhones lose their battery life really fast,

iPhone Won‘t Charge? Why It Happens And How To Fix It Read »

Devices on a MagSafe Wireless Charging Pad

Guide to iPhones that offer wireless charging

Welcome to our guide on iPhones with wireless charging—a futuristic feature that’s become a game-changer in smartphone convenience. Dive into this article to explore which iPhone models support this cutting-edge technology, understand how wireless charging works, and discover the benefits of embracing a cord-free lifestyle. Whether you’re planning to upgrade or just curious, this guide

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iPhone showing data usage

How to free up space on iPhone without deleting important data

The iPhone range of smartphones has very limited storage that can’t be expanded. Space on older iPhones can be as low as 16GB which can be used up quickly with video, photos, and other information. This is frustrating because you want to be able to take as many pictures as you like but once you

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iPad Activation Lock fix

How to bypass Activation Lock on your iPad (using tested fixes)

I have used my 10 years experience supporting Apple products to develop and verify 8 solutions you can use to remove Apple’s iCloud Activation Lock from your iPad. My solutions work even without the previous owner, or if you have forgotten the Apple ID and password for the device. My fixes work when you can’t

How to bypass Activation Lock on your iPad (using tested fixes) Read »

turn on Activation Lock

How to turn on Activation Lock on iPhone, iPad, Mac, and Apple Watch

Activation Lock is a powerful security feature that protects against theft and unauthorized access. It was developed by Apple to reduce theft and stop the sale of stolen goods. When enabled, Activation Lock acts as a robust theft deterrent. It prevents unauthorized users from using your device without your Apple ID and password. Even if

How to turn on Activation Lock on iPhone, iPad, Mac, and Apple Watch Read »

Find My For iPhone iPad Mac iPod And Apple Watch

Everything you need to know about Apple’s Find My tool

Find My is a tool from Apple that helps you find your Apple devices, items, and friends. It’s like a GPS for your Apple products. It is available on most Apple devices, including iPhones, iPads, Macs, Apple Watches, AirPods and items tagged with AirTags. Find My can be used to play a sound on a lost

Everything you need to know about Apple’s Find My tool Read »

How To Change Screen Time Passcode

How to change Screen Time passcode on iPhone, iPad, iPod Touch or Mac

Screen Time is a feature of Apple products that allows owners to monitor device usage. It also offers control of a child’s device to restrict usage,  prevent access to inappropriate content, and prevent unauthorized purchases. All of these restrictions are limited and controlled using the Screen Time passcode. If you forget your Screen Time passcode

How to change Screen Time passcode on iPhone, iPad, iPod Touch or Mac Read »

iCloud and iMessage accounts do not match

Fix iCloud And iMessage Accounts Are Different And Do Not Match Error

The iCloud and iMessage accounts do not match error can appear on your device if you use multiple Apple IDs on it. Also, the Apple developer forum has multiple users saying they got an iMessage account issue when using beta versions of iOS or iPadOS. Network and WiFi issues can also cause iCloud and iMessage

Fix iCloud And iMessage Accounts Are Different And Do Not Match Error Read »

iPhone 13 Pro in Sierra Blue

Latest iPhone Facts And Statistics (Updated 2023)

The Apple iPhone outsells all other smartphones with a 29.5% share of the global market in 2023. After a drop in sales in 2018-19, Apple has seen the numbers of iPhones shipped surge in 2021 to almost 240 million units. Keep reading to find out more interesting statistics, including: This list of Apple iPhone facts

Latest iPhone Facts And Statistics (Updated 2023) Read »

FaceTime Cancelled Call

What does Cancelled Call mean on FaceTime? A handy guide

With over a decade of hands-on experience with Apple technology, I have a thorough understanding of the FaceTime app. Often people think that if they see cancelled calls in FaceTime they are being blocked or declined, but it isn’t necessarily the case. However, there is more to this type of call status that you need

What does Cancelled Call mean on FaceTime? A handy guide Read »

Apple ID locked

How To Unlock An Apple ID Locked For Security Reasons And Regain Access

If Apple suspects your Apple ID or Apple account has been hacked it will suspend it If you receive an email or see an on-screen prompt on your Apple device which says: “This Apple ID has been disabled for security reasons” “You can’t sign in because your account has been disabled due to security reasons”

How To Unlock An Apple ID Locked For Security Reasons And Regain Access Read »

iPad showing Activation Lock message

How to fix “This iPad is linked to an Apple ID” iCloud Activation Lock message

This simple guide shows several ways to get rid of the annoying “This iPad is linked to an Apple ID” Message. Follow the steps to get your iPad unlocked and working properly… This guide is written for the iPad, but the information also applies to iPod Touch and iPhone devices. What causes this issue? If

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check activation lock status

How To Check Activation Lock Status Of Your Device For Free

The iCloud Activation Lock status tells you if a device has Apple’s security system enabled on it. This is important when buying or selling a secondhand iOS device as the security system will stop you from setting up or using it. The security system is called the iCloud Activation Lock. It is controlled from the

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recovery mode iPhone

How To Put Your Device Into Recovery Mode (iPhone or iPad)

Recovery mode is used to fix your iPhone or iPad if it stops responding. For example, your device may get stuck on the Apple logo, hang during a restore, or freeze during an iOS update. This mode allows you to wipe and recover a non-responsive device. It should only be used in emergencies as it

How To Put Your Device Into Recovery Mode (iPhone or iPad) Read »

iPhone is disabled connect to iTunes

How To Fix “iPhone is Disabled Connect to iTunes” On Screen Message

You can’t remove the “iPhone is disabled. Connect to iTunes” message without erasing the device. The act of erasing the device wipes the passcode and factory resets the iPhone. This means all of your data is deleted. You can restore your data from a backup or recover it from the iPhone using a special tool.

How To Fix “iPhone is Disabled Connect to iTunes” On Screen Message Read »

Apple Mail

iPhone Mail Settings For Popular ISP’s (IMAP, SMTP, POP3)

iPhone will automatically provide the correct email settings for the following applications: iCloud Microsoft Exchange Google Gmail Yahoo! Mail Aol mail Outlook.com email You won’t need to do anything beyond adding your username and password for your email account and iPhone will do the rest. If you use an email system outside this list, or

iPhone Mail Settings For Popular ISP’s (IMAP, SMTP, POP3) Read »

iPhone Icons Status Bar Home Screen Control Centre

Guide To iPhone Icons And Symbols On Status Bar And Control Center

All iPhones, from the classic iPhone 8 to the latest models, are filled with symbols. Each icon has a story, a function waiting to be understood. In this guide, we dive into the world of iPhone icons and symbols. We’ll explore everything from the status bar to the control center. Curious about that orange light

Guide To iPhone Icons And Symbols On Status Bar And Control Center Read »

What To Do Before You Sell or Trade-in Your iPhone

9 Important Things To Do Before Selling Or Trading In Your iPhone (or iPad)

This article explains 9 critical tasks you must do before passing on your iPhone iPad, or iPod Touch device to a new owner. These easy-to-follow instructions also apply if you plan to trade-in or give away your device as they ensure all of your personal data has been removed first. Simply follow these steps to

9 Important Things To Do Before Selling Or Trading In Your iPhone (or iPad) Read »

POP 3 on iPhone

How To Setup POP3 Email On iPhone: Quick Guide

Most people tend to use the setup wizard provided on the iPhone which creates an IMAP Email account by default. However, some users may prefer to use a POP3 email solution on their devices. Luckily, Apple has provided flexibility when it comes to setting up email accounts on your iPhone. You can choose between IMAP

How To Setup POP3 Email On iPhone: Quick Guide Read »

is iCloud safe?

Is iCloud Safe? All You Need To Know About iCloud Security

Like all computing environments iCloud has its flaws, but it is regarded as highly secure making it very safe to use. iCloud is secured with 2-step verification and an Apple ID so secure even Apple claims it can’t hack it. However, there have been leaks of personal information taken from iCloud that was claimed to

Is iCloud Safe? All You Need To Know About iCloud Security Read »

how to sign in to iCloud

How To Sign In To iCloud

Over the last decade, I have been asked about Apple’s iCloud and iCloud+ online storage service numerous times. Even now many people are confused about the basics of iCloud, such as how to sign in. This article will provide some simple tools to help you to login and to logout of iCloud. Specifically, this guide

How To Sign In To iCloud Read »

iPhone email fix

Fix For “Message not yet downloaded from server” iPhone Email Error

An iOS iPhone email error has surfaced and is causing problems for many iPhone, iPad, and iPod Touch owners. The problem is that you get an error that says “This message has not been downloaded from the server” whenever you attempt to open an email message with an attachment. The problem appears to be causing

Fix For “Message not yet downloaded from server” iPhone Email Error Read »

iPhone smashed with a hammer

Apple Sucks: 6 Ways Apple Got The iOS User Interface Design Wrong

Apple released the current icons and design style of iOS back in 2013. Icons were flatter and the whole operating system was simpler and cleaner than the previous versions created under Steve Jobs. At the time, Apple said that it was the biggest shake-up in the iPhone operating system since its launch. However, I believe

Apple Sucks: 6 Ways Apple Got The iOS User Interface Design Wrong Read »

panic delete data

How To Securely Erase iPhone Remotely If It’s Lost Or Stolen

In my 10+ years of supporting Apple devices, I have been asked how to remotely wipe the contents of a missing iPhone, iPad, Apple Watch, or iPod Touch many times by owners. Why? You don’t want a stranger to be able to access your personal data on your stolen or missing device. Or be able

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setup guide

iCloud Setup Guide: How to Activate And Use It On All Your Apple Devices

iCloud is a completely free software tool that is pre-installed on all Apple devices – from Mac computers through to iPhone, iPad, and iPod Touch. There are a number of things iCloud allows you to do such as backup your device’s data and secure it if lost or stolen. Best of all it does these

iCloud Setup Guide: How to Activate And Use It On All Your Apple Devices Read »

iPhone maps error

How To Fix ‘Unable to determine your location’ Google Maps Error On An iPhone

Your location is determined by Location Services. This allows Apps like Maps, Camera, and Compass to use information from cellular, Wi-Fi, and Global Positioning System (GPS) networks to work out your location. If you can’t be seen by the GPS then your position is calculated using Wi-Fi. If you’re not in range of any Wi-Fi, your

How To Fix ‘Unable to determine your location’ Google Maps Error On An iPhone Read »

Message Could Not Be Moved To Mailbox Trash

Fix “Message Could Not Be Moved To Mailbox Trash” Email Error (On iPhone, iPad and iPod Touch)

When using iPhone, iPad, or iPod Touch to delete a message you can get an error message that says: “Unable to Move Message. The message could not be moved to the mailbox Trash”. There are 3 main reasons why the messages can’t be deleted from your device: The IMAP path is incorrect within the settings

Fix “Message Could Not Be Moved To Mailbox Trash” Email Error (On iPhone, iPad and iPod Touch) Read »

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