Get your Apple device up and running. Find out how to use your device properly and personalize your settings. Learn about the new iOS or iPadOS features and how to use them
Before you sell your Apple device find out what to do to make the process as easy as possible for the buyer.
Guides that provide simple yet comprehensive instructions on how to fix many common issues with Apple products.
For more help with Apple products, see troubleshooting iPhone, iPad, Apple Watch, iPod Touch.
Using two Apple IDs on a single iPhone can be useful, but it also comes with limitations. Whether you’re managing separate work and personal accounts, accessing different App Store regions, or sharing a device with family, understanding how Apple handles multiple IDs is crucial. Apple allows users to sign in with multiple Apple IDs, but each serves […]
Your iPhone Photos app is packed with symbols, badges, icons, and status indicators that provide essential information about your photos and videos. Some are obvious, like the heart badge for favorites or the play icon for videos, but others—such as iCloud status icons, Live Photo symbols, or metadata badges—can be confusing. Understanding these photo badges
Badges and symbols on iPhone photos – an In-depth guide Read »
With almost 15 years of hands-on experience with Apple mobile technology, I have a deep understanding of how iPhones handle call logs, including what a canceled call really means. A canceled call happens when you dial a number but hang up before the recipient answers or before the call is forwarded to voicemail. However, there’s more to it than just ending a call early
Activation Lock is a security feature that protects iPads from unauthorized use. It ensures that only the original owner can set up the device after a factory reset by requiring their Apple ID and password. While this feature helps deter theft, it can also cause problems for legitimate users who may have forgotten their Apple ID or purchased
How to bypass Activation Lock on iPad (8 proven methods that work) Read »
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Over my 10 years with Apple products, I’ve learned key facts about what happens when removing a device from iCloud. First, your data will stop being backing up and shared to iCloud. In addition, Activation Lock will be bypassed. And that’s just the beginning. There are lots more implications you must know about before removing
What Will Happen If I Delete A Device From My iCloud Account? Read »
There are several methods you can use to power off your iPhone. Firstly, you can use the buttons on your phone to switch it off. On most models press and hold down the Volume Up or Down button (it doesn’t matter which) and the power button at the same time. When you see the Slide to
Apple Watch is water resistant, but not waterproof. This means it has some water resistance ability but it should not be used for diving, water skiing, or other activities involving high-velocity water. The specific waterproof ability depends on the model so it is important you can identify your Apple Watch correctly by examining the serial
Over the last 13+ years I have been helping my clients get to grips with iCloud – by explaining what it is, what it does, and why they should use it. In my in-depth iCloud guide, you will find out: My easy-to-read article is broken down into bite-sized sections packed with useful information. So if
As an Apple Certified Independent Technician I have developed, verified, and tested solutions you can use to reset an iPhone passcode that slipped your mind when you don’t have a restore. My solutions work even if you don’t recall the passcode, can’t use Face ID, or Touch ID no longer works on your Apple smartphone.
How to unlock your iPhone passcode without a restore (My verified ways) Read »
When I forgot my passcode and was locked out of my phone I had to find a way to bypass the iPhone lock screen without using a computer. After a lot of trial and error and hours of research, I managed to reset the passcode and gain access to my device. In this guide, I
How to unlock your iPhone passcode without a computer (Tested solutions) Read »
With 13 years of hands-on experience with apps, I can help you understand how WhatsApp canceled calls work. Many people think that if they see cancelled calls in WhatsApp they are being blocked or declined, but it isn’t necessarily the case. Read on to find out: After finishing this article you will have a much
As an Apple Certified Technician with over a decade of experience I have verified and tested solutions you can use to fix the stuck Apple Watch screen magnification feature. I have found that the Apple Watch screen can zoom in so far that you can’t see or do anything properly. Sometimes it seems like this
How to fix Apple Watch Zoomed In Stuck (using my verified methods) Read »
The first thing you need to know is that it is very common for an iPhone, iPad, or iPod Touch not to charge properly. In fact, according to Apple Store employees, these are among the most common issues they see. The Apple Store is packed with people whose iPhones lose their battery life really fast,
iPhone Won‘t Charge? Why It Happens And How To Fix It Read »
Welcome to our guide on iPhones with wireless charging—a futuristic feature that’s become a game-changer in smartphone convenience. Dive into this article to explore which iPhone models support this cutting-edge technology, understand how wireless charging works, and discover the benefits of embracing a cord-free lifestyle. Whether you’re planning to upgrade or just curious, this guide
The iPhone range of smartphones has very limited storage that can’t be expanded. Space on older iPhones can be as low as 16GB which can be used up quickly with video, photos, and other information. This is frustrating because you want to be able to take as many pictures as you like but once you
How to free up space on iPhone without deleting important data Read »
Activation Lock is a powerful security feature that protects against theft and unauthorized access. It was developed by Apple to reduce theft and stop the sale of stolen goods. When enabled, Activation Lock acts as a robust theft deterrent. It prevents unauthorized users from using your device without your Apple ID and password. Even if
How to turn on Activation Lock on iPhone, iPad, Mac, and Apple Watch Read »
Find My is a tool from Apple that helps you find your Apple devices, items, and friends. It’s like a GPS for your Apple products. It is available on most Apple devices, including iPhones, iPads, Macs, Apple Watches, AirPods and items tagged with AirTags. Find My can be used to play a sound on a lost
Everything you need to know about Apple’s Find My tool Read »
If your Apple device is broken and you need to send it in for repair you must disable Find My iPhone so the technicians can work on it. This is one of many reasons why you may want to disable Find My iPhone on your broken device. Question is, how can you disable Find My
Since 2020 there has been an increase in reports of Apple product owners being prompted to Update Apple ID Settings on their devices, but when they sign in it hangs. A notification appears on the device accompanied by a warning that says “some account services will not be available until you sign in again”. A
Some Apple phone owners have reported issues when trying to switch off Find My iPhone on their devices, causing great frustration. It only affects a small number of owners, but no matter how many attempts they have they just can’t disable the Find My tracking system. Find My iPhone does not respond, or it says
Find My iPhone is a brilliant feature that allows you to track your missing device. As you probably know, you can track the device if it is switched on, and has a cellular or WiFi connection. But what if your device runs out of battery, or is turned off? Or if your iPhone has the
Can You Use Find My iPhone If The Phone Is Powered Off? Read »
Screen Time is a feature of Apple products that allows owners to monitor device usage. It also offers control of a child’s device to restrict usage, prevent access to inappropriate content, and prevent unauthorized purchases. All of these restrictions are limited and controlled using the Screen Time passcode. If you forget your Screen Time passcode
How to change Screen Time passcode on iPhone, iPad, iPod Touch or Mac Read »
Over the last couple of years, Apple has begun releasing a new model of iPhone every 6 months. However, Apple doesn’t release the full range of iPhone models they make every 6 months. Instead, they split the range in two releasing some models in March, and others in September. The entry-level device, known as the
Saving a message on iPhone, iPad, or iPod Touch is not as easy as it is on a computer. This is because of 2 main reasons: Lack of screen space on the iOS device to place menus and icons. The way Apple mobile devices handle different file types is not the same as a traditional
How Do I Save An Email On My iPhone, iPad, Or iPod Touch? Read »
The iCloud and iMessage accounts do not match error can appear on your device if you use multiple Apple IDs on it. Also, the Apple developer forum has multiple users saying they got an iMessage account issue when using beta versions of iOS or iPadOS. Network and WiFi issues can also cause iCloud and iMessage
Fix iCloud And iMessage Accounts Are Different And Do Not Match Error Read »
The Apple iPhone outsells all other smartphones with a 29.5% share of the global market in 2023. After a drop in sales in 2018-19, Apple has seen the numbers of iPhones shipped surge in 2021 to almost 240 million units. Keep reading to find out more interesting statistics, including: This list of Apple iPhone facts
With over a decade of hands-on experience with Apple technology, I have a thorough understanding of the FaceTime app. Often people think that if they see cancelled calls in FaceTime they are being blocked or declined, but it isn’t necessarily the case. However, there is more to this type of call status that you need
What does Cancelled Call mean on FaceTime? A handy guide Read »
The Apple Watch serial number can be found in the following places: The serial number is a unique 12 digit code formated like this: LOC Y W UUU MODL. It is worth checking the serial number in the settings and on the case to make sure they match. If they don’t, there is something wrong.
If your iPhone has a black screen but otherwise works, this error is the iPhone black screen of Death. The black screen can be permanent in some cases or happen occasionally in others. Some owners complain that the black screen began after their iPhone was dropped. Others say it had no specific cause. The black
If Apple suspects your Apple ID or Apple account has been hacked it will suspend it If you receive an email or see an on-screen prompt on your Apple device which says: “This Apple ID has been disabled for security reasons” “You can’t sign in because your account has been disabled due to security reasons”
How To Unlock An Apple ID Locked For Security Reasons And Regain Access Read »
This simple guide shows several ways to get rid of the annoying “This iPad is linked to an Apple ID” Message. Follow the steps to get your iPad unlocked and working properly… This guide is written for the iPad, but the information also applies to iPod Touch and iPhone devices. What causes this issue? If
How to fix “This iPad is linked to an Apple ID” iCloud Activation Lock message Read »
The iCloud Activation Lock status tells you if a device has Apple’s security system enabled on it. This is important when buying or selling a secondhand iOS device as the security system will stop you from setting up or using it. The security system is called the iCloud Activation Lock. It is controlled from the
How To Check Activation Lock Status Of Your Device For Free Read »
Recovery mode is used to fix your iPhone or iPad if it stops responding. For example, your device may get stuck on the Apple logo, hang during a restore, or freeze during an iOS update. This mode allows you to wipe and recover a non-responsive device. It should only be used in emergencies as it
How To Put Your Device Into Recovery Mode (iPhone or iPad) Read »
You can’t remove the “iPhone is disabled. Connect to iTunes” message without erasing the device. The act of erasing the device wipes the passcode and factory resets the iPhone. This means all of your data is deleted. You can restore your data from a backup or recover it from the iPhone using a special tool.
How To Fix “iPhone is Disabled Connect to iTunes” On Screen Message Read »
This guide explains all the steps you need to know to erase an iPhone and reset it back to factory settings. This is the same process I have helped hundreds of people with for over a decade on this website and in person. Specifically, I will tell you: The steps to wipe all the data
How To Wipe An iPhone (And Reset It To Factory Settings) Read »
iPhone will automatically provide the correct email settings for the following applications: iCloud Microsoft Exchange Google Gmail Yahoo! Mail Aol mail Outlook.com email You won’t need to do anything beyond adding your username and password for your email account and iPhone will do the rest. If you use an email system outside this list, or
iPhone Mail Settings For Popular ISP’s (IMAP, SMTP, POP3) Read »
All iPhones, from the classic iPhone 8 to the latest models, are filled with symbols. Each icon has a story, a function waiting to be understood. In this guide, we dive into the world of iPhone icons and symbols. We’ll explore everything from the status bar to the control center. Curious about that orange light
Guide To iPhone Icons And Symbols On Status Bar And Control Center Read »
Over the last decade of owning and supporting Apple products, I have had to track down many lost devices using the Find My app. Without this useful tool, I would not have found my own iPhone when I lost it in the cinema. Apple’s Find My app is the new combination of 2 older apps
How To Set Up And Use Find My App (on iPhone and iPad) Read »
This article explains 9 critical tasks you must do before passing on your iPhone iPad, or iPod Touch device to a new owner. These easy-to-follow instructions also apply if you plan to trade-in or give away your device as they ensure all of your personal data has been removed first. Simply follow these steps to
9 Important Things To Do Before Selling Or Trading In Your iPhone (or iPad) Read »
Most people tend to use the setup wizard provided on the iPhone which creates an IMAP Email account by default. However, some users may prefer to use a POP3 email solution on their devices. Luckily, Apple has provided flexibility when it comes to setting up email accounts on your iPhone. You can choose between IMAP
Like all computing environments iCloud has its flaws, but it is regarded as highly secure making it very safe to use. iCloud is secured with 2-step verification and an Apple ID so secure even Apple claims it can’t hack it. However, there have been leaks of personal information taken from iCloud that was claimed to
Is iCloud Safe? All You Need To Know About iCloud Security Read »
Over the last decade, I have been asked about Apple’s iCloud and iCloud+ online storage service numerous times. Even now many people are confused about the basics of iCloud, such as how to sign in. This article will provide some simple tools to help you to login and to logout of iCloud. Specifically, this guide
If you have an iPhone 6, or older, liquid damage is a constant worry. Accidentally drop it in water and it can destroy your phone for good. If you do drop your older iPhone in liquid there are some simple things you can do to get it working again. But you must act quickly and
Dropped iPhone In Water? (The BEST Way To Fix Liquid Damage) Read »
What are gestures and swipes? Apple devices have a touch screen that allows you to touch the screen in different ways to control it. These are called gestures and swipes. Many of the interactions with the screen are obvious for people with smartphone experience. Apple actually claims that their iPhone and iPad devices are so
An iOS iPhone email error has surfaced and is causing problems for many iPhone, iPad, and iPod Touch owners. The problem is that you get an error that says “This message has not been downloaded from the server” whenever you attempt to open an email message with an attachment. The problem appears to be causing
Fix For “Message not yet downloaded from server” iPhone Email Error Read »
It is easy to find out the version of iOS on your iPhone via the settings or via iTunes – as long as it is unlocked. As Apple says: “You can find the version of iOS software installed on your iPhone, iPad, or iPod on your device or in iTunes.” [1] If your iPhone is
You have a full-strength signal and all the features of your iPhone appear to work properly – SMS, email, wi-fi. However, you find that you simply can’t call anyone on your iPhone without getting a message that says “Call Failed”. What the hell is going on and how do you sort it out? It is so
Apple released the current icons and design style of iOS back in 2013. Icons were flatter and the whole operating system was simpler and cleaner than the previous versions created under Steve Jobs. At the time, Apple said that it was the biggest shake-up in the iPhone operating system since its launch. However, I believe
Apple Sucks: 6 Ways Apple Got The iOS User Interface Design Wrong Read »
In my 10+ years of supporting Apple devices, I have been asked how to remotely wipe the contents of a missing iPhone, iPad, Apple Watch, or iPod Touch many times by owners. Why? You don’t want a stranger to be able to access your personal data on your stolen or missing device. Or be able
How To Securely Erase iPhone Remotely If It’s Lost Or Stolen Read »
iCloud is a completely free software tool that is pre-installed on all Apple devices – from Mac computers through to iPhone, iPad, and iPod Touch. There are a number of things iCloud allows you to do such as backup your device’s data and secure it if lost or stolen. Best of all it does these
iCloud Setup Guide: How to Activate And Use It On All Your Apple Devices Read »
Your location is determined by Location Services. This allows Apps like Maps, Camera, and Compass to use information from cellular, Wi-Fi, and Global Positioning System (GPS) networks to work out your location. If you can’t be seen by the GPS then your position is calculated using Wi-Fi. If you’re not in range of any Wi-Fi, your
How To Fix ‘Unable to determine your location’ Google Maps Error On An iPhone Read »
When using iPhone, iPad, or iPod Touch to delete a message you can get an error message that says: “Unable to Move Message. The message could not be moved to the mailbox Trash”. There are 3 main reasons why the messages can’t be deleted from your device: The IMAP path is incorrect within the settings
