The Apple iPhone is not perfect. Indeed it suffers from a variety of problems and issues.
Just like the iPad, iPod Touch and Apple Watch you can suddenly find your iPhone has a hardware or software glitch.
Or you may think you have accidentally changed a setting, or got an on screen message that you don’t know the meaning of.
Whatever the specific problem, these issues can be broken down into several types:
These problems are very common.
Apple offer help when it comes to troubleshooting issues of this type. They have their Apple support pages and the community forum.
However I have found that the support pages are confusing and lead you down a rabbit warren. You click link after link trying to figure out what to do without getting a definitive answer.
Solutions may involve tasks from 2 or 3 different pages making it hard to follow.
They also assume a certain level of expertise that may be beyond the average iPhone owner.
Sometimes you just want to ask an expert and find the answer quickly.
This is the concept behind the Apple community forum.
Unfortunately the forum is run by enthusiastic amateurs rather than by Apple staff. This leads to a huge variation in the quality of solutions provided.
Also, the majority of answers given simply reference the support page from the Apple website meaning you don’t get any more detail or in-depth support.
You may also find links to this website too as the quality of solution is very highly regarded.
Having tried both type of support in the past – and found them lacking – I decide to use my vast experience to do something about it.
I decided to create a website with the mission to ‘provide the best free iPad, iPod, Apple Watch and Phone solutions available’.
I had the following aims:
Unlike the Apple help I wanted each page to be a self contained answer so that a visitor could get all the information needed to solve an issue without jumping from page to page.
Apple keeps me very busy.
As soon as one issue is fixed another glitch appears. It seems to be a never ending process of discovery, research and solutions.
And when new software releases do go smoothly Apple introduces a whole bunch of new features that people are unaware of.
Either that or the phone design changes meaning owners have to learn whole new way of doing things – such as when touch ID appeared or when face ID replaced it.
Since 2011 we have had over 7 million visitors and thousands of positive comments so I feel we are living up to our mission.
There is always more to do.
So if you have discovered an iPhone glitch but can’t find a solution then fee free to get in touch and I’ll do my best to find a solution.
Otherwise feel free to browse some of the more common issues listed below. You may discover something new.
Most of us upgrade our smartphones every 2 to 3 years. Our old phone is often sold or passed on to friends or family. So should you wipe your iPhone before selling it, trading it in, or giving it away? Yes, it is vital to factory reset your iPhone so that all your personal information …
How To Wipe An iPhone (And Reset It To Factory Settings) Read More »
Since I began supporting mobile technology more than 10 years ago I have advised clients to perform regular back ups of their iPhone, iPad, or iPod touch. When you back up your Apple device, you will have a copy of your data safely stored on your computer. This is invaluable if your device is stolen, …
How To Back Up iPhone, iPad, or iPod Touch With Your Computer Read More »
You can restore your iPhone by factory resetting your device and recovering the contents from a backup stored in iCloud, or on your computer. You can also restore your data directly from a backup, or the device itself, using a 3rd party software tool without a factory reset Read on to find out how… How …
How To Restore iPhone, iPad, Or iPod From A Backup Read More »
Knowing your Apple ID password is crucial for making sure you always have access to your Apple products. Your Mac, iPhone, or iPad, and other devices can be tied to this account. Your Apple ID and your password are two different elements in your account. The Apple ID is your username, so it’s important to …
How To Reset Apple ID Password If You Forget It (9 Different Ways) Read More »
If you want to set up your email account on your iPhone then you need to know the mail settings such as your incoming mail server (IMAP) and your outgoing mail server (SMTP) and the port numbers. This list covers all the settings you need to manually setup your mail account on your Apple device …
iPhone Mail Settings For Popular ISP’s (IMAP, SMTP, POP3) Read More »
If you have set an iPhone passcode then you can be sure that your data is very secure. This code is brilliant if your device is stolen as it prevents the thief from getting access to your personal information. The drawback is when you forget your passcode because it means you will be locked out …
How To Reset iPhone Passcode Without Using A Computer Read More »
If you have forgotten your iPhone passcode you may be worried that your device is permanently disabled. You may also be concerned that all your personal data – such as photos, music, messages, Apps, and more – is stuck on your device with no way of accessing them. This article explains how you can unlock …
Forgot iPhone Passcode? How To Unlock It Without Data Loss (Even If It’s Disabled) Read More »
Over the last decade of owning and supporting Apple products, I have had to track down many lost devices using the Find My app. Without this useful tool, I would not have found my own iPhone when I lost it in the cinema. Apple’s Find My app is the new combination of 2 older apps …
How To Set Up And Use Find My App (on iPhone and iPad) Read More »
This article explains what to do before selling iPhone iPad, or iPod Touch devices. These easy-to-follow instructions also apply if you plan to trade-in or give away your device as they ensure all of your personal data has been removed first. Simply follow these steps to make sure that your photos, emails, text messages, and …
10 Things You Must Do Before Selling Or Trading In Your iPhone (or iPad) Read More »
iCloud is built into every Apple device and can be used on Microsoft Windows too. It securely stores all your files, photos, contacts, notes, and more keeping them up to date and available wherever you are. Anything stored on iCloud can be viewed on any of your Apple devices as long as you are signed in …
What Is iCloud? (And The iCloud Activation Lock) Read More »
It is a fairly easy process to create a POP 3 email account. The most difficult part is to find out what your setting is for your particular email account. Luckily I have listed the most popular IMAP, SMTP, POP3 settings for your iPhone email account. The only other thing you need is your email address …
The iPhone range of smartphones has very limited storage that can’t be expanded. Space on older iPhones can be as low as 16GB which can be used up quickly with video, photos, and other information. This is frustrating because you want to be able to take as many pictures as you like but once you …
How To Free Up Space On iPhone (Without Deleting Important Stuff) Read More »
I have lost count of the number of times I have been contacted by clients who have accidentally deleted important pictures from their iPhones. If you have done this try not to panic as there are several ways to recover deleted photos. I have used my 10 years of experience supporting Apple products to produce …
5 Ways To Recover Deleted Photos From iPhone (For FREE) Read More »
Like all computing environments iCloud has its flaws, but it is regarded as highly secure making it very safe to use. iCloud is secured with 2-step verification and an Apple ID so secure even Apple claims it can’t hack it. However, there have been leaks of personal information taken from iCloud that was claimed to …
Over the last decade, I have been asked about Apple’s iCloud online storage service numerous times. Even now many people are confused about the basics of iCloud, such as how to log in. This article will provide some simple tools to help you get into and out of iCloud. Specifically, this guide will teach you: …
The first thing you need to know is that it is very common for an iPhone, iPad, or iPod Touch not to charge properly. In fact, according to Apple Store employees, these are among the most common issues they see. The Apple Store is packed with people whose iPhones lose their battery life really fast, …
iPad, iPod or iPhone Won‘t Charge? Why It Happens & How To Fix It Read More »
What are gestures and swipes? Apple devices have a touch screen that allows you to touch the screen in different ways to control it. These are called gestures and swipes. Many of the interactions with the screen are obvious for people with smartphone experience. Apple actually claims that their iPhone and iPad devices are so …
An iOS iPhone email error has surfaced and is causing problems for many iPhone, iPad, and iPod Touch owners. It appears to affect users who connect to their email using POP3, although some IMAP customers are also claiming they have issues. [1] The problem is that you may get an error that says “Message not yet downloaded …
Fix For “Message not yet downloaded from server” iPhone Email Error Read More »
It is easy to find out the version of iOS on your iPhone via the settings or via iTunes – as long as it is unlocked. As Apple says: “You can find the version of iOS software installed on your iPhone, iPad, or iPod on your device or in iTunes.” [1] If your iPhone is …
The iPhone has icons at the very top of the screen to show you features that are enabled. Some are obvious – like Wifi or signal strength. Other symbols can be confusing and even worrying. So if you have ever asked yourself ‘what does this icon mean?’ read on to find out in our in-depth …
It is so annoying… …you spend a fortune on an iPhone and it fails to do the most basic job it is designed to do… …make a call! You have a full strength signal and all the features of your iPhone appear to work properly – SMS, email, wi-fi. However, you find that you simply can’t …
Apple released iOS 7 to great fanfare announcing that it is the biggest shake-up in the iPhone operating system since its launch. Icons were flatter and the whole operating system was simpler and cleaner. However, I believe that there are some fundamental usability problems, inconsistencies, and poor design decisions made with this redesign. I was …
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In my 10+ years of supporting Apple devices, I have been asked how to remotely wipe the contents of a missing iPhone, iPad, Apple Watch, or iPod Touch many times by frightened users. iPhone owners don’t want a stranger to be able to access personal data on their stolen or missing device. Or be able …
How To Remotely Wipe iPhone Data (Or iPad, Apple Watch, iPod Touch) Read More »
iCloud is a completely free software tool that is pre-installed on all Apple devices – from Mac computers through to iPhone, iPad, and iPod Touch. There are a number of things iCloud allows you to do such as backup your device’s data and secure it if lost or stolen. Best of all it does these …
iCloud Setup Guide: How to Activate & Use It On All Your Devices Read More »
How iPhone location services work Your location is determined by Location Services. This allows Apps like Maps, Camera, and Compass to use information from cellular, Wi-Fi, and Global Positioning System (GPS) networks to work out your location. If you can’t be seen by the GPS then your position is calculated using Wi-Fi. If you’re not in …
How-to fix ‘Unable to determine your location’ Google Maps error on an iPhone Read More »
I was using my iPhone to check my email when I deleted a message and got an error message that said “Unable to Move Message. The message could not be moved to the mailbox Trash”. One of the most annoying things when trying to delete messages in iOS is when a pop-up appears saying it …
Fix “Message Could Not Be Moved To Mailbox Trash” Email Error On iPhone and iPad Read More »
