Get your Apple device up and running. Find out how to use your device properly and personalize your settings. Learn about the new iOS or iPadOS features and how to use them
Before you sell your Apple device find out what to do to make the process as easy as possible for the buyer.
Guides that provide simple yet comprehensive instructions on how to fix many common issues with Apple products.
For more help with Apple products, see troubleshooting iPhone, iPad, Apple Watch, iPod Touch.
If your Apple device is broken and you need to send it in for repair you must disable Find My iPhone so the technicians can work on it. This is one of many reasons why you may want to disable Find My iPhone on your broken device. Question is, how can you disable Find My …
Since 2020 there has been an increase in reports of Apple product owners being prompted to Update Apple ID Settings on their devices, but when they sign in it hangs. A notification appears on the device accompanied by a warning that says “some account services will not be available until you sign in again”. A …
Some Apple phone owners have reported issues when trying to switch off Find My iPhone on their devices, causing great frustration. It only affects a small number of owners, but no matter how many attempts they have they just can’t disable the Find My tracking system. Find My iPhone does not respond, or it says …
Find My iPhone is a brilliant feature that allows you to track your missing device. As you probably know, you can track the device if it is switched on, and has a cellular or WiFi connection. But what if your device runs out of battery, or is turned off? Or if your iPhone has the …
Can You Use Find My iPhone If The Phone Is Powered Off? Read »
Screen Time is a feature of Apple products that allows owners to monitor device usage. It also offers control of a child’s device to restrict usage, prevent access to inappropriate content, and prevent unauthorized purchases. All of these restrictions are limited and controlled using the Screen Time passcode. If you forget your Screen Time passcode …
How To Change Screen Time Passcode On iPhone, iPad, iPod Touch or Mac Read »
When you use your iPhone to take and manage your photographs you have probably noticed a wide range of symbols that appear. Apple calls these symbols “badges” and they are used to quickly and easily show different actions or effects that have been performed on your photos. Some badges are easy to interpret, while others …
Over the last couple of years, Apple has begun releasing a new model of iPhone every 6 months. However, Apple doesn’t release the full range of iPhone models they make every 6 months. Instead, they split the range in two releasing some models in March, and others in September. The entry-level device, known as the …
Saving a message on iPhone, iPad, or iPod Touch is not as easy as it is on a computer. This is because of 2 main reasons: Lack of screen space on the iOS device to place menus and icons. The way Apple mobile devices handle different file types is not the same as a traditional …
How Do I Save An Email On My iPhone, iPad, Or iPod Touch? Read »
It can be a worry if you get cancelled calls when using WhatsApp. You may think you are being blocked or declined, but it isn’t necessarily the case. This article explains: What a WhatsApp cancelled call is. Common reasons your WhatsApp call may be cancelled. The difference between a cancelled and missed call. How to …
If you look in your call log and see a FaceTime cancelled call, you may wonder what it means and what caused it. This brief guide will explain: What causes a FaceTime cancelled call. How a cancelled call is different from a missed call. If a cancelled call means someone declines your call. If a …
You’re probably curious about what a canceled call is on an iPhone Call log. In this easy to understand guide you will find out: What a canceled call means. The difference between a canceled call and a missed call. Did a call ring before it was canceled. Was the call declined or did it fail? …
What Does Cancelled Call Mean On iPhone? A Useful Guide Read »
The Apple Watch screen can zoom in so far that you can’t see or do anything properly. Sometimes it seems like this happens without you doing anything. It’s as though your watch automatically zooms in on its own. The obvious solution is to zoom out. However, your Apple Watch appears to get stuck and refuses …
It is possible to use 2 Apple IDs on a single iPhone but it does have some drawbacks and limitations. This guide will tell you all you need to know. You will discover: Problems and issues when you use multiple Apple accounts How to use multiple Apple IDs on a single iPhone How to change …
The iCloud and iMessage accounts do not match error can appear on your device if you use multiple Apple IDs on it. Also, the Apple developer forum has multiple users saying they got an iMessage account issue when using beta versions of iOS or iPadOS. Network and WiFi issues can also cause iCloud and iMessage …
Fix iCloud And iMessage Accounts Are Different And Do Not Match Error Read »
The Apple iPhone outsells all other smartphones with a 29.5% share of the global market. After a drop in sales in 2018-19, Apple has seen the numbers of iPhones shipped surge in 2021 to almost 240 million units. Keep reading to find out more interesting statistics, including: iPhone adoption and usage iPhone price change over …
Apple Watch is water resistant, but not waterproof. This means it has some water resistance ability but it should not be used for diving, water skiing, or other activities involving high-velocity water. The specific waterproof ability depends on the model so it is important you can identify your Apple Watch correctly by examining the serial …
The Apple Watch serial number can be found in the following places: On Apple Watch by tapping Settings > General > About. Hidden in the watchband slot of the Apple Watch case. In the Apple Watch App on iPhone by tapping General > About. On the box that the Apple Watch came in. On your …
If your iPhone has a black screen but otherwise works, this error is the iPhone black screen of Death. The black screen can be permanent in some cases or happen occasionally in others. Some owners complain that the black screen began after their iPhone was dropped. Others say it had no specific cause. The black …
If Apple suspects your Apple ID or Apple account has been hacked it will suspend it If you receive an email or see an on-screen prompt on your Apple device which says: “This Apple ID has been disabled for security reasons” “You can’t sign in because your account has been disabled due to security reasons” …
How To Unlock An Apple ID Locked For Security Reasons And Regain Access Read »
It is almost impossible to bypass an iPad’s Activation Lock without the correct Apple ID and password to disable it. This means that you won’t be easily able to erase, reset, and reuse your iPad without knowing the previous owners’ Apple sign-in details. Knowing these details allows you to turn off Find My, which controls …
This simple guide shows several ways to get rid of the annoying “This iPad is linked to an Apple ID” Message. Follow the steps to get your iPad unlocked and working properly… This guide is written for the iPad, but the information also applies to iPod Touch and iPhone devices. What causes this issue? If …
How To Fix “This iPad is linked to an Apple ID” iCloud Activation Lock Message Read »
The iCloud Activation Lock status tells you if a device has Apple’s security system enabled on it. This is important when buying or selling a secondhand iOS device as the security system will stop you from setting up or using it. The security system is called the iCloud Activation Lock. It is controlled from the …
How To Check Activation Lock Status Of Your Device For Free Read »
Recovery mode is used to fix your iPhone or iPad if it stops responding. For example, your device may get stuck on the Apple logo, hang during a restore, or freeze during an iOS update. This mode allows you to wipe and recover a non-responsive device. It should only be used in emergencies as it …
How To Put Your Device Into Recovery Mode (iPhone or iPad) Read »
You can’t remove the “iPhone is disabled. Connect to iTunes” message without erasing the device. The act of erasing the device wipes the passcode and factory resets the iPhone. This means all of your data is deleted. You can restore your data from a backup or recover it from the iPhone using a special tool. …
How To Fix “iPhone is Disabled Connect to iTunes” On Screen Message Read »
This guide explains all the steps you need to know to erase an iPhone and reset it back to factory settings. This is the same process I have helped hundreds of people with for over a decade on this website and in person. Specifically, I will tell you: The steps to wipe all the data …
How To Wipe An iPhone (And Reset It To Factory Settings) Read »
iPhone will automatically provide the correct email settings for the following applications: iCloud Microsoft Exchange Google Gmail Yahoo! Mail Aol mail Outlook.com email You won’t need to do anything beyond adding your username and password for your email account and iPhone will do the rest. If you use an email system outside this list, or …
iPhone Mail Settings For Popular ISP’s (IMAP, SMTP, POP3) Read »
The iPhone shows icons at the very top of the screen in an area Apple calls the Status Bar, and also in the Control Center. These symbols are designed to show you which features are enabled, or disabled on your device. You can turn off or on features using Control Center icons or in the …
Guide To iPhone Icons And Symbols On Status Bar And Control Center Read »
I forgot my passcode and was locked out of my iPhone so I had to find a way to unlock it without using a computer. After a lot of trial and error and hours of research, I managed to reset the passcode and gain access to my device. In this guide, I list 3 ways …
Over the last decade of owning and supporting Apple products, I have had to track down many lost devices using the Find My app. Without this useful tool, I would not have found my own iPhone when I lost it in the cinema. Apple’s Find My app is the new combination of 2 older apps …
How To Set Up And Use Find My App (on iPhone and iPad) Read »
This article explains 9 critical tasks you must do before passing on your iPhone iPad, or iPod Touch device to a new owner. These easy-to-follow instructions also apply if you plan to trade-in or give away your device as they ensure all of your personal data has been removed first. Simply follow these steps to …
9 Important Things To Do Before Selling Or Trading In Your iPhone (or iPad) Read »
In this in-depth guide, you will find out: What iCloud and iCloud+ are, and how to use them. How much storage space does iCloud give you? What an iCloud backup is, and how to take one. What iCloud Mail is. How iCloud Photos works. The advantages and disadvantages of iCloud. and much more… This easy-to-read …
Most people tend to use the setup wizard provided on the iPhone which creates an IMAP Email account by default. However, some users may prefer to use a POP3 email solution on their devices. Luckily, Apple has provided flexibility when it comes to setting up email accounts on your iPhone. You can choose between IMAP …
The iPhone range of smartphones has very limited storage that can’t be expanded. Space on older iPhones can be as low as 16GB which can be used up quickly with video, photos, and other information. This is frustrating because you want to be able to take as many pictures as you like but once you …
How To Free Up Space On iPhone (Without Deleting Important Stuff) Read »
Like all computing environments iCloud has its flaws, but it is regarded as highly secure making it very safe to use. iCloud is secured with 2-step verification and an Apple ID so secure even Apple claims it can’t hack it. However, there have been leaks of personal information taken from iCloud that was claimed to …
Is iCloud Safe? All You Need To Know About iCloud Security Read »
Over the last decade, I have been asked about Apple’s iCloud and iCloud+ online storage service numerous times. Even now many people are confused about the basics of iCloud, such as how to sign in. This article will provide some simple tools to help you to login and to logout of iCloud. Specifically, this guide …
If you have an iPhone 6, or older, liquid damage is a constant worry. Accidentally drop it in water and it can destroy your phone for good. If you do drop your older iPhone in liquid there are some simple things you can do to get it working again. But you must act quickly and …
Dropped iPhone In Water? (The BEST Way To Fix Liquid Damage) Read »
The first thing you need to know is that it is very common for an iPhone, iPad, or iPod Touch not to charge properly. In fact, according to Apple Store employees, these are among the most common issues they see. The Apple Store is packed with people whose iPhones lose their battery life really fast, …
iPad, iPod or iPhone Won‘t Charge? Why It Happens And How To Fix It Read »
What are gestures and swipes? Apple devices have a touch screen that allows you to touch the screen in different ways to control it. These are called gestures and swipes. Many of the interactions with the screen are obvious for people with smartphone experience. Apple actually claims that their iPhone and iPad devices are so …
An iOS iPhone email error has surfaced and is causing problems for many iPhone, iPad, and iPod Touch owners. The problem is that you get an error that says “This message has not been downloaded from the server” whenever you attempt to open an email message with an attachment. The problem appears to be causing …
Fix For “Message not yet downloaded from server” iPhone Email Error Read »
It is easy to find out the version of iOS on your iPhone via the settings or via iTunes – as long as it is unlocked. As Apple says: “You can find the version of iOS software installed on your iPhone, iPad, or iPod on your device or in iTunes.” [1] If your iPhone is …
You have a full-strength signal and all the features of your iPhone appear to work properly – SMS, email, wi-fi. However, you find that you simply can’t call anyone on your iPhone without getting a message that says “Call Failed”. What the hell is going on and how do you sort it out? It is so …
Apple released the current icons and design style of iOS back in 2013. Icons were flatter and the whole operating system was simpler and cleaner than the previous versions created under Steve Jobs. At the time, Apple said that it was the biggest shake-up in the iPhone operating system since its launch. However, I believe …
Apple Sucks: 6 Ways Apple Got The iOS User Interface Design Wrong Read »
In my 10+ years of supporting Apple devices, I have been asked how to remotely wipe the contents of a missing iPhone, iPad, Apple Watch, or iPod Touch many times by owners. Why? You don’t want a stranger to be able to access your personal data on your stolen or missing device. Or be able …
How To Securely Erase iPhone Remotely If It’s Lost Or Stolen Read »
iCloud is a completely free software tool that is pre-installed on all Apple devices – from Mac computers through to iPhone, iPad, and iPod Touch. There are a number of things iCloud allows you to do such as backup your device’s data and secure it if lost or stolen. Best of all it does these …
iCloud Setup Guide: How to Activate And Use It On All Your Apple Devices Read »
Your location is determined by Location Services. This allows Apps like Maps, Camera, and Compass to use information from cellular, Wi-Fi, and Global Positioning System (GPS) networks to work out your location. If you can’t be seen by the GPS then your position is calculated using Wi-Fi. If you’re not in range of any Wi-Fi, your …
How To Fix ‘Unable to determine your location’ Google Maps Error On An iPhone Read »
When using iPhone, iPad, or iPod Touch to delete a message you can get an error message that says: “Unable to Move Message. The message could not be moved to the mailbox Trash”. There are 3 main reasons why the messages can’t be deleted from your device: The IMAP path is incorrect within the settings …
