If you own an iPhone 5, iPhone 5c or iPhone 5s, you will likely need to restore it from a backup at some point. This could be due to a device upgrade, a software update, or even a security breach.
Whatever the reason, restoring your phone from a backup is a fairly simple process that can be accomplished using your computer, or your Apple iCloud account.
Before you begin the restoration process, it is important to remember the following:
- Ensure that you have completed a backup of all your data, photos, and contacts beforehand.
- Make sure your iPhone is running on the latest iOS version, as this will minimize common errors that occur during the restoration process.
Restoring your iPhone 5 from a backup normally works without a hitch, but it’s not uncommon to suffer from some issues.
In this guide, we’ll take you through the steps necessary to restore a backup of your iPhone 5 safely, and address any common problems that may arise along the way.
This restore guide is designed for the following models:
When you see iPhone 5 mentioned in this guide it applies to both models.
If you would like more generic help on iPhone recovery, see our iPhone data restoration guide.
Before you restore iPhone 5, iPhone 5c or iPhone 5s
Before restoring your iPhone 5, there are some important things to do in order to ensure a smooth and successful process:
- Make sure to back up all of your important data on your iPhone 5, such as photos, contacts, and documents, to either iCloud or your computer. This will prevent you from losing any important information during the restoration process.
- Disable the Find My app, as this can sometimes interfere with the restoration process. You can do this by going to Settings, tapping on [your name], selecting Find My, and then turning off the Find My iPhone toggle.
- Check that your iPhone 5 has enough battery life and a stable Wi-Fi connection before beginning the restoration process.
By following these steps, you should have a successful restoration experience.
Download the latest version of iTunes to your computer
If you’re planning on restoring your iPhone 5 using a Windows computer or older Mac, it’s essential to download the latest version of iTunes first. Without the most updated version of iTunes, you could face significant problems during the restoration process.
For example, outdated iTunes might have compatibility issues with your iPhone 5 resulting in the restoration process failing or getting your device stuck in recovery mode.
Also, the latest version of iTunes may have improved features, which will make the restoration process more manageable, faster, and more secure.
Generally, installing and downloading the latest iTunes version is always advantageous as it fixes bugs, improves performance, adds new features, and ensures proper data synchronization between your iPhone and computer.
Therefore, it’s advisable to keep updating your iTunes to enjoy the most recent features and facilitate the restoration of your iPhone 5.
This advice also applies if you are running macOS Mojave 10.14 or older.
Mac’s running macOS Catalina 10.15 or newer don’t use iTunes, the backup process uses Finder instead therefore this advice does not apply.
Check for software updates
It is important to check for software updates before restoring an iPhone 5, iPhone 5c or iPhone 5s to ensure that your device is running on the most updated and stable version of iOS.
Software updates not only bring new features but also bug fixes and security improvements. These updates can significantly enhance the performance of your iPhone and prevent various software-related issues that may occur during or after the restore process.
When restoring your iPhone, all data and settings are erased, and your device will be reset to its original factory state. Therefore, it is crucial to have the latest software and security patches installed to avoid any potential problems with the restore process.
Checking for software updates can be done easily via the settings on your iPhone. By ensuring that your device is up-to-date, you can have a seamless restore process and a device that runs smoothly and securely.
Backup your iPhone 5, iPhone 5c or iPhone 5s
Backing up your iPhone 5, iPhone 5c or iPhone 5s is crucial before attempting to restore it to its original settings. Without a backup, you may lose all your data and settings permanently.
Backing up your iPhone 5 not only ensures that you get your data back after restoring but also saves you from the tedious task of reconfiguring your phone from scratch.
It is especially important to create a backup if you have valuable data, such as photos, contacts, and crucial apps, that you cannot risk losing. By creating a backup, you can easily restore your phone’s setting to what they were before, giving you access to all your apps, contacts, and data in one go.
In case the restore operation fails or takes longer than expected, backing up your iPhone 5 beforehand ensures that you don’t lose anything important that might have been added since the last backup.
This is a safe and intelligent way to protect your valuable data.
Restoring from backup
Restore your iPhone from iCloud backup
Once you have done a factory restore of your device, which erases the information and settings, you are ready to restore your iPhone 5 as follows:
- Turn on your device and follow the on-screen instructions until you get to the quick start screen.
- Tap setup manually at the bottom of the screen.
- Follow the on-screen instructions to set up a Wi-Fi network.
- Read about how Apple handles privacy.
- Create your device passcode.
- When you reach the Apps & Data screen tap Restore from iCloud Backup.
- Sign in with your username and password.
- If you use 2-factor authentication enter your code.
- Read the terms and conditions and tap Agree.
- Choose a backup to restore from the list. Check the date and pick the most recent one.
- Continue the setup process over the next few screens until you see the ‘Restore from iCloud’ screen with the progress bar. Stay connected to Wi-Fi and let the device restore the data. It can take anything from a few minutes to an hour for the restore to be completed.
- If you disconnect from Wi-Fi, the progress will be paused until you reconnect.
Restore iPhone from a backup on your computer
What you need before you begin:
- A PC or Mac running macOS Mojave 10.14 or earlier
- Your iPhone 5, iPhone 5c or iPhone 5s
- A USB cable
How to restore using iTunes:
- On your computer start iTunes.
- Use the USB cable to connect your computer to your iPhone.
- If a message asks for your iOS device’s passcode or to Trust iPhone, follow the onscreen steps.
- Pick your iPhone, iPad, or iPod when it appears in iTunes.
- Select Restore Backup.
- From the dropdown look at the date of each backup and pick the most recent one.
- Click Restore and, it prompted, enter the password for the backup.
- Click Continue and wait for it to finish.
- Keep your iOS device connected and wait for it to sync with your computer.
What you need before you begin:
- A Mac running macOS Catalina 10.15 or later
- Your iPhone 5, iPhone 5c or iPhone 5s
- A USB cable
How to restore using Finder:
- On your Mac start Finder.
- Connect your iPhone 5 to your computer with a USB cable.
- If a prompt requests your device’s passcode or to Trust This Computer, follow the onscreen instructions.
- Choose your iPhone when it appears in the Finder window.
- Click the Restore Backup button.
- Look at the date of each backup in the dropdown and pick the most suitable one.
- Click the Restore button and, it prompted, enter the password for the backup and click Continue.
- Wait for the restore to finish.
- Your device will restart and sync so make sure you keep it connected to the Mac. You can disconnect after the sync has finished.
Common issues during a restore
During an iPhone 5 restore, there are various common issues that may occur. These include errors with the backup process, such as downloading or transferring data to the device. In some cases, the device may become stuck in a loop during the restore process, or may display error messages such as iTunes error 9 or iPhone cannot be restored.
Another issue that may arise is data loss, as restoring the device erases all existing data and settings.
It is also important to ensure that the device has enough storage space for the restore process to complete successfully, as running out of space can cause errors or interruptions.
In some cases, hardware issues such as a damaged or malfunctioning charging port or battery can also cause complications during the restore process.
It is recommended to be prepared for these common issues, and to seek professional assistance if necessary.
What to do if your iPhone 5, iPhone 5c or iPhone 5s is stuck on restore?
From an iCloud backup
If your iPhone 5 is stuck on “Restore from iCloud Backup”, there are a few steps you can take to try and resolve the issue:
- Check that you have a stable internet connection and enough free storage space on your device to restore the backup.
- If this doesn’t work, try resetting your network settings by going to Settings > General > Reset > Reset Network Settings. This will erase stored network settings such as Wi-Fi passwords, but may help resolve the issue.
- If this still doesn’t work, try restarting your device by holding down the side button and either volume button until the slide to power off option appears. Slide to power off and then turn your device back on.
- If the problem persists, you may need to contact Apple support for additional assistance or try restoring from a computer backup instead.
It’s important to remember to backup your iPhone regularly to avoid any data loss in the future.
From a computer backup
If you are facing issues with restoring your iPhone 5 from computer backup, then there are a few things that you can try to fix the issue:
- Disconnect your iPhone from your computer and then reconnect it again to see if that solves the problem.
- If it doesn’t work, try restarting your computer and iPhone.
- You can also try using a different USB cable or port on your computer.
If these solutions don’t work, then you can try restoring your iPhone using recovery mode. Before doing that, make sure that you have the latest version of iTunes installed on your computer.
How to put iPhone 5, iPhone 5c or iPhone 5s in recovery mode
- Make sure your smartphone is not physically connected to your computer.
- Press and hold the Side (or Top) button until the power-off message appears on the screen.
- Drag the slider to turn off your smartphone.
- Connect your iPhone to your computer sig the cable while holding the Home button.
- Keep holding the Home button until the iPhone recovery-mode screen appears.
Once in recovery mode, you can restore your iPhone 5 from a backup or set it up as a new device.
If none of these steps work, then you may need to contact Apple or visit an Apple Store for further assistance.
Why Does my iPhone still Say “Restore in Progress”?
If your iPhone is still saying Restore in Progress, it means that the restoration process has not yet completed.
This may occur due to a variety of reasons, including poor internet connection, interrupted iTunes connection, outdated iOS version, or corrupted downloaded firmware.
It is essential to ensure that you have a stable internet connection and the latest version of the iOS software before attempting to restore your device.
Additionally, it is recommended to use authentic Apple cables and accessories when restoring your iPhone.
If the issue still persists, try disconnecting and reconnecting your device to iTunes and restarting your computer. In some rare cases, a factory reset may be necessary to resolve the restore issue.
Once the restoration process completes, your iPhone should function normally, and you should be able to access all of your data and applications.
iPhone 5 Restore from iCloud Backup Failed?
Restoring an iPhone 5 from an iCloud backup is usually a straightforward process, but there are instances when it fails.
The first thing to do when this happens is to check your internet connection and ensure that it’s stable. Most restore problems are caused by poor connectivity, so make sure that your device is properly connected to a strong Wi-Fi signal.
Another thing to try is to sign out of your iCloud account and then sign in again. Doing so can refresh your iCloud account and resolve any issues that may be causing the restore to fail.
If the problem persists, you can also try resetting your device to the factory settings. This can erase all your data, but it can also fix any underlying software issues that might be hindering the restore.
Finally, you may need to contact Apple Support for assistance. They can help you diagnose the problem and offer the best solution to restore your iPhone from your iCloud backup.
Other iPhone recovery
If you would like to recover the data and setting on a specific model of iPhone, see the following guides:
- How to restore iPhone 15 from backup
- How to restore iPhone 14 from backup
- How to restore iPhone 13 from backup
- How to restore iPhone 12 from backup
- How to restore iPhone 11 from backup
- How to restore iPhone XR from backup
- How to restore iPhone XS from backup
- How to restore iPhone X from backup
- How to restore iPhone 8 from backup
- How to restore iPhone 7 from backup
- How to restore iPhone 6 from backup
- How to restore iPhone 6s from backup
If you have an iPad, you can find out How to restore iPad from backup.
Where do i find the restore option on my iPhone 5?
You can find the Restore option on your iPhone in the Settings:
- Firstly, tap Settings from your Home screen.
- Scroll down the page to find the General option and tap on it.
- Now, look for the Reset option and select it.
- Here, you will see various restore options, including Erase All Content and Settings, Reset Network Settings, and Restore from iCloud Backup or iTunes Backup.
- If you wish to restore all of your settings and data back to factory settings, select Erase All Content and Settings.
It is important to note that restoring your iPhone will delete all your personal data and settings, so it is critical to backup all of your important data before proceeding with the restore process.
Overall, with these simple steps, you can find the Restore option and either restore your iPhone to its original settings or retrieve your data from a previous backup.
Does restoring my iPhone remove the passcode?
Restoring an iPhone will remove the passcode. However, it is important to note that restoring an iPhone erases all the data saved on the device. So, if you want to restore your iPhone to remove the passcode, make sure to backup all the important data beforehand.
How long will it take to restore my iPhone 5?
The time it takes to restore an iPhone 1 depends on various factors such as the size of the backup data, internet speed, and device condition. Typically, restoring an iPhone 5 from a backup can take anywhere from a few minutes to a couple of hours.
If you are restoring a large amount of data, like photos, videos, music, and apps, then it could take longer.
The speed of your internet connection also plays a significant role during the restore process as the phone may need to download the data from iCloud.
Moreover, if your iPhone is in a good condition, the restore process tends to be faster since there are fewer errors and bugs to fix.
However, if your device is damaged or has a low power battery, then restoring your phone might take longer due to additional diagnostic tests and software upgrades.
Overall, the average time to restore an iPhone ranges from 30 minutes to 2 hours, depending on the mentioned variables.
Can you restore an iPhone that has been reset?
Yes, you can restore an iPhone that has been reset.
If you have a backup of your iPhone stored on iCloud or iTunes, you can easily restore your iPhone to the state it was in before it was reset. Simply connect your iPhone to a computer running iTunes or sign in to your iCloud account and select the most recent backup.
If you don’t have a backup, you won’t be able to restore your iPhone to its previous state, but you can set it up as a new device.
Keep in mind that restoring your iPhone will erase all data on the device, so make sure you have a current backup before proceeding.
How do you recover deleted photos from iPhone 5?
If you accidentally deleted your precious photos from iPhone 5, don’t worry, they can be recovered. Simply check if the photos are still in the Recently Deleted folder.
To find out more, see Recover deleted iPhone pictures.