If the iCloud activation lock has been switched on then it must be switched off by the original owner before you buy it. Only they can do this. If it remains on, then you will be unable to use the device you just bought without a lot of hard work.
This makes it vital that you check the iCloud activation lock status before you hand over any money to the seller.
This guide shows 2 different ways you can check iCloud activation lock status so that you can be sure the device you are buying is safe.
Method 1: Check on the device
Before committing to buy a used iPhone, iPad, iPod Touch, or M1-based Mac computer you must check activation lock status.
If you are buying a device in person you can check that Find My had been turned off for yourself.
If you are buying the device remotely then you can ask the seller to send you a screenshot proving that the activation lock has been disabled.
Follow the steps below to find out what to do:
On an iPhone, iPad, or iPod Touch
If the lock screen or home screen appears on the device:
- Tap settings
- If the seller’s name appears at the top of the settings page then they are signed in to their iCloud. They need to sign out.
- Tap the seller’s name
- Scroll all the way to the bottom and tap Sign Out
- They will be prompted for their Apple ID password
- Once provided they will be signed out and the activation lock will be switched off
On an Apple Watch
The activation lock is automatically switched on for an Apple Watch as soon as it is paired with an iPhone. The watch must be unpaired from the iPhone so the lock is switched off.
- Keep the watch and iPhone close together.
- Open the Watch app on iPhone.
- Tap the My Watch tab
- Next, tap All Watches at the top of the screen.
- Tap the i button opposite your watch
- Tap unpair Apple Watch.
- When prompted the seller must enter their Apple ID and password to unpair
On an M1 Mac
The activation lock can also be enabled on M1 Mac computers. You can check activation lock status by seeing if Find My has been turned on:
- Click the Apple menu at the top left
- Choose System Preferences… from the drop-down menu
- Click Apple ID
- In the left sidebar choose iCloud
- On the list scroll down and find Find My. If it is ticked it is turned off. Remove the check to turn it off.
If you intend to buy a used M1-based Mac the seller should turn off Find My, sign out of their Apple ID on the computer, and wipe it.
Method 2: Check using an online tool
There are a number of activation lock status tools available online. They work by requesting the device’s serial number or International Mobile Equipment Identity (IMEI). This is then used to check the iCloud activation lock status for Apple devices.
Most tools charge money to check the status, however, you can get a free check at iUnlocker.
Simply enter your device’s serial or IMEI number and press Check. The tool will display the device model, if “Find My” is switched on, and if the product has been reported stolen.
If “Find My” has been turned on then the activation lock is on.
Methods that no longer work
Using the Apple Support website
Apple used to have a tool that would tell you the iCloud activation lock status of any device. You simply went to the iCloud website and filled in a form. It would say if the Apple device had the activation lock turned on, or off.
- On your computer open a web browser and go to www.icloud.com/activationlock.
- Type in the IMEI code of the device and enter the verification code, when prompted.
- Click Continue to start the check
- The website will then tell you if the device is activation locked.
Using the Apple Support website
An alternative way to check the iCloud activation lock status was found in 2017. It worked by creating a phony repair request.
If the device was activation locked an on-screen message would say it couldn’t create a repair as the device had “Find My iPhone” enabled. This meant the device had the iCloud activation lock turned on. If the repair had no warning message it meant that the iCloud activation lock was switched off and it was safe to buy.
The steps for this method were:
- Go to https://getsupport.apple.com
- Scroll down and click get hardware help
- Select the type of product you want to check, such as iPhone
- Choose the Repairs & Physical Damage box
- Select Cracked Screen (front only)
- Then tap Send in for repair
- When prompted supply your IMEI code
- If an on-screen message says that the device can’t be sent for repair because Find My is enabled then you know the activation lock is switched on.
How to remove the iCloud lock
If you find that the iCloud activation lock is enabled on an iOS device you bought then you have some options to help remove it:
- You can ask the previous owner to remove the iCloud Activation Lock. If they forgot their Apple ID password then they can reset it.
- You can bypass iCloud Activation Lock.
- Get iPhone Activation Lock removal done using an unlocking service or tool.
After you check iCloud Activation Lock status on your iOS device and unlock it then it should work properly.
Can Apple get past activation lock?
Yes, Apple can unlock an iOS device for you in certain circumstances. You need to be able to prove you are the device owner by showing a valid receipt.
If the device belonged to a deceased relative then you need a court order showing that it has been left to you. You can then request assistance from Apple Support to remove the activation lock.
How long does it take Apple to unlock activation lock?
It takes between 3-7 days for Apple Support to unlock the Activation Lock after you raise the request.
This guides shows all of the possible ways you can check the status of the iCloud Activation Lock. Of all the options listed the best method is to check in person. That way you can see for yourself.
As long as you use a recommended company you can unlock and remove the iCloud activation lock from your device permanently.
If this doesn’t work you can claim. a refund using the money-back guarantee and try an iCloud bypass to get around the activation lock instead. It may not be as good but it is still a decent workaround.
If you want to know more then check out our other guides & solutions on unlocking iCloud. You can also click here to read our how-to tips and articles on other aspects of using and fixing your Apple product.