I think you will agree with me when I say:
Getting the ‘iPhone disabled’ message having tried your passcode several times makes your heart sink.
It gets worse if you continue to guess at the passcode and still get it wrong.
You will be thrown into a panic when it tells you “iPhone is disabled, connect to iTunes”.
Just follow the simple instructions in this article and you will be able to use your iPhone again.
Which model of iPhone does this apply to?
These instructions will work for iPhone 3 / 3GS /4 / 4S / 5 / 5S / 5C / SE / 6 / 6S /6 Plus / 6S Plus / 7 / 7 Plus / 8 / 8 Plus / X.
So you don’t need to worry that it won’t work for your device.
Well, the security used to lock the iPhone down is dependent on the software installed.
The software, called iOS, is the important thing not the model of iPhone you have.
When you say your iPad or iPhone is locked – what do you mean?
- iCloud locked
You have bought a used iPad or iPhone and when you try to set it up it asks for the previous owners iCloud password. Read this article to fix it: How to remove the iCloud activation lock.
- GSM Network / SIM locked
You put a new SIM from a different carrier / GSM network in your iPad or iPhone but it doesn’t work. You need a network unlock. This article explains what to do: iPhone unlock.
- Passcode locked
You have forgotten your passcode (the 4 or 6 digit code) and you want to reset it so you can use your device again. And hopefully keep all your data too. This is the issue the article below addresses.
How to fix this error
The fix you need to unblock your iPhone passcode depends on your circumstances.
Pick the option below that best describes your situation:
- How to unlock your iPhone passcode if you have previously synced your iPhone to iTunes
- How to unlock your iPhone passcode if you have never synced your iPhone to iTunes
- How to unlock your iPhone passcode if you don’t have access to a computer
1. Remotely wipe your iPhone using Find My iPhone. This will remove all of the data on your iPhone so only do this as a last resort.
2. Restore your iPhone from your latest iCloud backup. The video below explains how to carry out this procedure.
Considering upgrading to the new iPhone?
Before you splurge on such an expensive device, you might want to seriously consider upgrading your phone to the iPhone 7, instead. The iPhone 7 has many of the same awesome features offered by the iPhone 8 and 8 Plus. Yet, it’s significantly cheaper — especially if you buy it through Gazelle Certified.
It’s also important to consider that Gazelle Certified devices go through a 30+-point inspection process to ensure their quality and functionality. Plus, Gazelle Certified devices come with a 30-day return policy so you can test-drive the iPhone 6 to see if you like it. Lastly, you can get around those pesky carrier contracts because Gazelle Certified means no contracts. You can simply get a great phone at a great price without strings attached.
It’s totally cool to upgrade, but upgrade smart so you don’t spend a mint on a phone that may not live up to the hype.
Did you find this iPhone fix helpful?
If you found this fix helpful please take a moment to tweet, like, or share this article by using the buttons at the top of this page. I’d really appreciate it. 🙂
Also, if you are feeling extra generous after having your issue solved please leave some encouraging feedback in the comments section at the bottom of the page. I love getting feedback from visitors. It encourages me to find further solutions to those awkward little iPhone, iPad, MacBook, and Mac problems that we all suffer from.
Thanks for taking the time to read my website and I hope to help you again soon!
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That’s right, a free user guide showing you the new features.