So you don’t know or have forgotten the passcode on your iPhone and you can’t access it.
It’s an awful moment.
Don’t panic, there is something you can do about it so that you can access your device again.
I have 2 different methods that you can try in order to gain access to your iPhone again.
This particular set of fixes are based round iOS 7, 8, 9, 10 and 11.
They won’t work on iOS 6 or earlier. However I do have instructions for older iPhones to unlock iOS 6 passcodes.
What type of iPad or iPhone unlock do you mean?
- iCloud unlock This is when your iPhone, iPad or Apple Watch is locked to a previous owners iCloud account. The article on how to fix this issue is here: remove the iCloud activation lock.
- SIM / Network unlock If you want to use a new SIM in your phone from another network, but you can’t then it is network locked. Read this article to unlock your iPhone so you can use it on any GSM network.
- Passcode unlock You have forgotten your iPad or iPhone passcode and you want to unblock it so you can use it again. This is the issue this article addresses.
How to fix this error
The fix you need to unblock your iPhone passcode depends on the version of operating system that is installed on your iPhone.
As a rule of thumb if you have an iPhone 5c or iPhone 5s or newer then it is likely you have iOS 7 or newer installed.
If you have an older model of iPhone then you may have iOS 6 or older.
Pick your iOS version on your iPhone or iPad
Firstly pick the version of iOS you have installed on your iPhone to get the right instructions:
6 Failed Passcode Attempts
After 6 failed attempts to enter your passcode, your device will show a message that says “iPhone is Disabled” in red.
Your iPhone will also say that you can try again after 1 minute.
Once the minute is up you can try to enter you passcode again to try and unlock it.
6-10 Failed Attempts
7 failed attempts locks you out for 5 minutes, eight for 15 minutes, and nine 1 hour.
After 10 failed attempts, your iPhone will lock you out completely.
Once completely locked out your device will show the “iPhone is Disabled” together with “Connect to iTunes” message.
Read on to find out what you need to do next.
You can access your Phone data if you have forgotten your passcode number.
There are 2 ways of doing it.
How to fix this error
This bypass worked on iOS 8.02 but Apple have fixed it in newer versions so please be aware that it will not work on iOS 9 or 10.
If you don’t have iOS 8.02 then use Method 2 instead.
In addition, the bypass only works if:
- you have Siri enabled on your device
- you have a sim removal tool to hand
1. From the lock screen press and hold the home button to start Siri.
2. Say to Siri “show me all my messages…”.
3. You will be asked to unlock the device to send the message which, of course, you can’t do. Yet.
4. Keep Siri on the screen and use the sim removal tool to eject your sim from your iPhone or iPad. Make sure it completely disconnects from the internet – so ensure the device does not connect to wi-fi.
5. Pop the sim back into the iPhone or iPad again.
6. While the device reconnects to the phone network edit the Siri message that appears on the screen adding “please” at the beginning so it says “please show me all my message”.
You can edit Siri text by simply tapping on the text written on the screen. The keyboard will pop up and you will be able to add text.
Don’t hit the “done” button until the device has re-connected to the phone network.
7. After you hit “done” Siri will process the command. It may bring up a message that says “content not available”. If it does this simply speak the request to Siri again.
8. Now ask Siri to create a new message. Something like “Siri, please send a message to…” and say the name of someone that appears on your contact list. Say “Hi there” as the message.
9. Siri will now ask you if you want to send the message. Don’t say anything – tap on the message text. This should send you into the message App on your iPhone instead of showing the message on the lock screen.
10. Once in the message App click the home button and you will be able to access the device as if it has been unlocked.
The video below shows you this bypass in action.
The instructions you need to unlock your iOS 7,8,9, or 10 device depends on how you have been backing it up — using iTunes, iCloud, or having never backed it up.
How to unlock your iPhone passcode if you have previously synced your iOS 7 / 8 / 9 / 10 / 11 device to iTunes
1. Sync your iOS 7 / 8 / 9 / 10 / 11 iPad or iPhone to your computer. Don’t worry, you can synchronise your device even if it is locked. The synchronisation process creates a complete backup of everything on your device – Apps, photos, etc.
The video below explains how to synchronize an iPhone if you are unsure.
2. While your iOS 7 / 8 / 9 / 10 / 11 device is still connected to your computer perform a “hard reboot”. You do this by holding down the power and home buttons at the same time. As soon as the Apple logo appears on the screen, let go of the power button but keep the home button pressed until you see a “Connect to iTunes” message appear on the screen.
3. On your computer screen you will see an iTunes message that says that a phone in recovery mode has been detected. You are prompted to choose whether you want to restore your iPhone to factory settings, or restore it from a backup.
If you want to put all of your personal information, contacts, messages, etc. back on to your phone, be sure to choose to restore it from the backup you performed in step 1.
The video below shows how the restore process works if you are unsure.
4. As part of the restore process your passcode will be erased. However all of your data will be restored from your backup. You should now be able to access it without any problems.
If you prefer, you can use the iOS erase and restore instructions by Apple.
Did you find this iPhone fix helpful?
If you found this fix helpful please take a moment to tweet, like, or share this article by using the buttons at the top of this page. I’d really appreciate it. 🙂
Also, if you are feeling extra generous after having your issue solved please leave some encouraging feedback in the comments section at the bottom of the page. I love getting feedback from visitors. It encourages me to find further solutions to those awkward little iPhone, iPad, MacBook, and Mac problems that we all suffer from.
Thanks for taking the time to read my website and I hope to help you again soon!
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