When you add an email account on your iPhone using the large buttons you only get access to some of the functionality.
This is fine for most of us but sometimes you need the ability to edit advanced features. For example if you suffer from the ‘iPhone IMAP error “unable to move message to trash“.
To get access to these advanced functions — such as the ability to edit the IMAP Path Prefix — you need to add the account manually.
Please note: if you already have your email account on your iPhone you need to delete it before you follow these instructions. Don’t worry you won’t lose any mail as it is stored on the mailbox on the web.
How-to add your email account manually
1. Before you begin you need to get the following settings for your email account.
- Incoming mail server host name, also called IMAP server (usually something like mail.yahoo.com)
- Incoming mail server username and password (normally your email address and password)
- Outgoing mail server host name, also known as SMTP host server (usually something like mail.yahoo.com)
- Outgoing mail server username and password — if required (normally your email address and password)
I have written an extensive list of all of the most popular companies incoming and outgoing mail server settings to help you find your settings. Have a look at the list and make a note of your settings as you will need them later.
Hotmail, live.com and outlook.com does not use IMAP so you can’t manually add it as an IMAP account. You can, however, set it up using POP3 instead.
2. Press the Home button on your iPad and choose Settings.
3. Scroll down and click “Mail, Contacts, Calendars” from the list.
4. Click “Add Account…”
5. Scroll down and click “Other”
6. Click “Add Email Account”
7. You will be asked for your Name, Email address and password. Fill them in then click “Next” at the top right of the screen.
8. You now need to fill in the details that you found out in step 1. Be careful adding the information and then click “Next” at the top right.
9. The account will then be verified by your iPhone. Once done, click “Save” at the top right and the account will be added.
10. Press the Home button and then re-open Mail.
Did you find this iPhone article helpful?
If you found this article helpful please take a moment to tweet, like, or share this article by using the buttons at the top of this page. I’d really appreciate it. 🙂
Also, if you are feeling extra generous after having your issue solved please leave some encouraging feedback in the comments section at the bottom of the page. I love getting feedback from visitors. It encourages me to find further solutions to those awkward little iPhone, iPad, MacBook, and Mac problems that we all suffer from.
Thanks for taking the time to read my website and I hope to help you again soon!
Get my Apple iOS 10 guide FREE!
Click the link below to signup for our guide showing you how the latest version of Apple’s Operating System – iOS 10 – will work on your iPhone, iPad, iPad Mini or iPod Touch for free!
That’s right, a free user guide showing you the new features.